Cable Forum - View Single Post

joanneg · 07-11-2011, 13:34

I'm currently on what I think is called VIP50

XXL Broadband
XL TV
XL Phone
Sky Premium Channels HD
V+ Box
V HD Box

and would like to upgrade to Tivo.

I pay £96.50 for the above at the moment and have been with VM for 6 yrs.

Don't know if that's a good or bad deal?

I've had constant problems with all services for the past two months and have had engineers out 6 times in 2 months. I tried to complain yesterday but customer retentions were closed.

So my plan is to call customer retentions today and try to get Tivo without paying the £49 installation charge due to the problems I have had lately. Am happy to pay the £3 monthly charge. And would like to move my V+ box upstairs.

Don't know if I'll be successful or not, but can only try. Any ideas what the cost might be? Or any feedback?

Thanks.

07-11-2011, 13:34	#1597
joanneg Inactive Join Date: Nov 2011 Posts: 2	Re: VIP/VIP+ New and Improved VIP Package I'm currently on what I think is called VIP50 XXL Broadband XL TV XL Phone Sky Premium Channels HD V+ Box V HD Box and would like to upgrade to Tivo. I pay £96.50 for the above at the moment and have been with VM for 6 yrs. Don't know if that's a good or bad deal? I've had constant problems with all services for the past two months and have had engineers out 6 times in 2 months. I tried to complain yesterday but customer retentions were closed. So my plan is to call customer retentions today and try to get Tivo without paying the £49 installation charge due to the problems I have had lately. Am happy to pay the £3 monthly charge. And would like to move my V+ box upstairs. Don't know if I'll be successful or not, but can only try. Any ideas what the cost might be? Or any feedback? Thanks.