Cable Forum - View Single Post - Missing content- the ongoing saga! Please, somebody help me!

Sugar Kane · 02-10-2011, 07:22

Dear God, this isn't funny any more. Will I have to report this problem every month for the rest of my life?! VM have had EIGHT MONTHS to find a permanent fix for this issue and I have spent a ridiculous amount of time complaining about it. I am disgusted.

This month FRINGE series 1, 2 & 3 is missing. NIKITA is missing. HEROES is missing. They are not even available when I use 'Search' like they used to be- so the service has actually got worse. The WHAT'S NEW folder, like every month is 4 pages of duplications. Why do we have to do all the leg work, and why is VM not monitoring this issue? I am so fed up at this point. I am choosing to spend my money with VM and month after month I am disappointed. If this problem can't be fixed, I would expect some form of compensation for all the time I have wasted. I have gone from annoyed to plain angry. This is shocking service from such a large company.

02-10-2011, 07:22	#138
Sugar Kane Inactive Join Date: Aug 2010 Services: VM TV XL with V+ HD, VM Phone M, VM BB M Posts: 86	Re: Missing content- the ongoing saga! Please, somebody help me! Dear God, this isn't funny any more. Will I have to report this problem every month for the rest of my life?! VM have had EIGHT MONTHS to find a permanent fix for this issue and I have spent a ridiculous amount of time complaining about it. I am disgusted. This month FRINGE series 1, 2 & 3 is missing. NIKITA is missing. HEROES is missing. They are not even available when I use 'Search' like they used to be- so the service has actually got worse. The WHAT'S NEW folder, like every month is 4 pages of duplications. Why do we have to do all the leg work, and why is VM not monitoring this issue? I am so fed up at this point. I am choosing to spend my money with VM and month after month I am disappointed. If this problem can't be fixed, I would expect some form of compensation for all the time I have wasted. I have gone from annoyed to plain angry. This is shocking service from such a large company.