Quote:
Originally Posted by RobboEdin
Did you initially speak to either CEO office, CS or retentions and argue the case for a £50 refund which was agreed and applied before the automatic process gave you another £50?
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Quote:
Originally Posted by blackthorn
You`ve hit the nail on the head, that`ll be the reason. I`ve had a good think and decided not to query it so I suppose I`m not as honest as I thought I was.
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That's just wrong. The CEO office responded to your complaint and now you're abusing their gesture and stealing from VM. Sorry I've put it that bluntly, but that's what it is.