Thread: TiVo All series links show no planned recordings!?
View Single Post
Old 24-07-2011, 13:37   #24
HDFootyMan
Inactive
 
Join Date: Jun 2004
Location: Coventry
Services: Virgin Media 1TB TiVo, 500Gb TiVo, TV XL, 60Mb Broadband, Phone
Posts: 1,508
HDFootyMan has reached the bronze age
HDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze ageHDFootyMan has reached the bronze age
Re: All series links show no planned recordings!?
Quote:
Originally Posted by denphone View Post
l have always praised Virgin when need be but it is a pathetic response when they say that they cannot do it till Monday.
This is what happens when a company outsource. VM are at the mercy of TiVo here, not just for this issue but also for general software development and bug fixes.

I wonder what it says in the VM-TiVo contract about urgent bug fixes.

---------- Post added at 12:37 ---------- Previous post was at 12:35 ----------

Quote:
Originally Posted by Firmsky View Post
I agree Den, in today's climate companies are paid enough money to operate 24/7.

I know it's only TV but it's just the way Vm go about it, as I said before why they don't change the VM status page and also send a message to every TiVo box to issue a warning is beyond me!
Yep, its odd because at the start of using TiVo I had messages coming through now and then about using features of the service, but they should also be using the message feature to warn customers about serious issues.
HDFootyMan is offline   Reply With Quote