Quote:
Originally Posted by Skie
A good guess is that they simply went with the cheapest thing that ticked a few of the marketing teams boxes.
|

Yes, it would all be about money and marketing, not about customer service.
Other guesses: they couldn't agree a cheap-enough or short-enough new contract with the modem-only supplier; and they wanted a device they could call a hub, to compete with BT's advertising.
Quote:
Originally Posted by Skie
They certainly rushed it out unfinished.
|
... and still got people to pay for it ...