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Chris442 · 13-06-2011, 16:20

Soon as the 100mb was available for my area i phoned up to get my 50mb upgraded right away, i've had 50mb since it was available and before that the 20 since it was available, anyhow the vmng300 i've had since getting the 50mb, the guy i spoke to on phone that enabled my 100mb service told me at the time i didn't need a new modem when i asked bout wither i'd be getting one he said it will work just fine on my current 50mb modem just fine and the 100mb will be fully activated within 15 mins, and so it was however lately i've been noticing various speed drops, my computers new , has gigabyte nic and the router is d-link which got from virgin along with the vmng300 when upgrading to 50mb, so today after reading various posts on this forum , i decided to call up and find out bout getting new superhub , their sending me one free of charge via post , no tech guy to install it?? usually they always do so they can take old one away , so means i'll have option of trying both out i presume to see what's best.

Also i don't understand why it takes 3 staff members to carry on a 50 page long post , the first answer should have been sufficient and let them figure out their wrong in their own time.

Regards.

13-06-2011, 16:20	#742
Chris442 Inactive Join Date: Oct 2009 Location: West of Scotland - Greenock Services: All Virgin services Broadband since 2003, Now : 100mbs. Posts: 6	Re: Vmng300 Soon as the 100mb was available for my area i phoned up to get my 50mb upgraded right away, i've had 50mb since it was available and before that the 20 since it was available, anyhow the vmng300 i've had since getting the 50mb, the guy i spoke to on phone that enabled my 100mb service told me at the time i didn't need a new modem when i asked bout wither i'd be getting one he said it will work just fine on my current 50mb modem just fine and the 100mb will be fully activated within 15 mins, and so it was however lately i've been noticing various speed drops, my computers new , has gigabyte nic and the router is d-link which got from virgin along with the vmng300 when upgrading to 50mb, so today after reading various posts on this forum , i decided to call up and find out bout getting new superhub , their sending me one free of charge via post , no tech guy to install it?? usually they always do so they can take old one away , so means i'll have option of trying both out i presume to see what's best. Also i don't understand why it takes 3 staff members to carry on a 50 page long post , the first answer should have been sufficient and let them figure out their wrong in their own time. Regards.