But shouldn't we have a contract renewal letter legally? For cooling off and 28 days MBG?
Boz
---------- Post added at 11:42 ---------- Previous post was at 11:39 ----------
Quote:
Originally Posted by clayts
I was switched on on Wednesday and have had nowt either.
Out of interest were you on a loyalty discount before you switched ?
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I do have a loyalty discount, and have recently come out of a 12 month contract.
---------- Post added at 11:44 ---------- Previous post was at 11:42 ----------
I checked my emails, and a couple of days after ordering online I got 1 email confirming my installation date and statement saying I'd receive confirmation by post. Perhaps the letter isn't necessary, and the email is enough.