There seems to be a hit and miss issue with the EPG on On Demand content at the moment. It's working for some and not others. It has been raised with 151 but so far has not been fixed
This is what is happening:
Backwards EPG
What you should get is an option to watch from Catchup TV and go to the option to play this episode
What many people get is the main Catchup TV menu where they have to find the show manually
Search On Demand and Catchup Content
What should happen: When you search for a show (E.G. True Blood) you should select the show and get an option to watch from catchup TV or On demand. The option I think says 'Get from On demand'
What happens for many people is that there is no option to watch available shows, just the option to record future episodes
I have phoned 151 4 times now, and they have now moved it up the chain, first to the second line dept, then too TiVo themselves in America (or so they say)
It's weird that it works for some and not for others, so can we have a poll -
- Does it work as described?
- Where are you (I'm in Walsall, West Mids)
- When did you have it installed
- Any other info
Would be interesting to see how many this is affecting and whether there is a pattern