Thread: TiVo General TiVo Discussion Part 2
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Old 06-04-2011, 23:31   #389
passingbat
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Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
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Re: General TiVo Discussion Part 2
Quote:
Originally Posted by bamav View Post
Sorry if this has been asked already, but will taking TiVo affect my loyalty discount? I spoke to sales tonight to upgrade BB from 10Mb to 30Mb and was told I would lose my discount! This can't be normal surely!?
Quote:
Originally Posted by BenMcr View Post
Why shouldn't taking TiVo affect your Retentions deal?

TiVo is a service that isn't available anywhere else, so you should pay the going rate for it
I believe the 30meg BB email satated that 'normal pricing' must apply to get the upgrade.

I noticed that there was no such statement on the email we got last week.

People on the Tivo forum have posted that they didn't lose their loyalty discounts when the got Tivo and paid the £149 with free install.
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