Quote:
Originally Posted by Masque
Let us know if you actually receive one as the has never been an option for us to send one out and when some agents have promised a customer one they invariably receive a standard modem.
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Will let you know. I'm not going to give specific details, but the guys email says he's part of the CEO setup with an address in Manchester. He gave us his extension number, and when I phoned a well spoken polite lady asked who was calling and put me through to him. Without meaning any disrespect it was not your normal contact with VM experience. (The lady who answered the phone should do the "Welcome to Virgin Media" recordings on 150/151 - she sounded so much better!!)
Cheers
Grim