Quote:
Originally Posted by royaltiger
Surely its just swapping out boxes, power lead, hdmi lead, and arial that dont take two minutes, cant see what qualifications you need for that, channel changing and recording is what customers will want to know how to do, everything else you pickup as you go along or leave a quick start guide, its not rocket science honest ........... they'll tell you otherwise.
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AFAIK there are only certain techs being trained on TiVo installs. They are trying to make sure that for a premium product you get a really good install experience and they can walk you through the product before they leave. I am not sure about current installs but I am sure that is the plan for full launch.