Quote:
Originally Posted by Stephen
Not refering to the above customer, but an existing customer is an existing customer. It doesn't matter how long they have been customers.  |
But as a normal fair minded human being dont you think it should matter ... because an older customer is being treated poorly in comparison to a new (newer) customer then the system is wrong or would be seen as wrong by most other customers especially when VM said they valued existing customers and would treat them right
and im not saying this on my own behalf as i've lost interest in tivo but as a person who can see that it would simply be wrong IF ( a big if ) the story proves true