[Stephen]

Originally Posted by pip08456

Then the company you work for is guilty of misleading advertising

http://shop.virginmedia.com/existing...broadband.html

No mention of existing superhub users. If any "activation" is involved then those who have superhubs should also need it surely.

Unless of course "activation" is a misnomer meant to mislead.

I read it today on an internal faq.

The charge is to cover the superhub being sent.