Quote:
Originally Posted by superboy
lost $7 discount as well
Phone CS and couldn't help - discount was ended!
emailed Diane and recevied reply from Heather
Hi Ian
Diane is no longer working in this office so I have been asked to take a look at your email.
Unfortunately the new packages have yet to be finalised, if you'd like to contact our Customer Services Team on 150 from a Virgin phone they will be happy to outline your options and look at alternative packages for you, however, this discount will not be extended as this was offered only for 6 months as a gesture of goodwill.
Kind regards
Heather
Any suggestions ?
Ian
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you could take off the Sky Prem HD pack until they finalise, if the cost is an issue?
The CEO's office is as high as you can go, so if they say no... sorry. I take it you are in a new contract still?
I'm sure the new packages are very close, especially with the launch of TiVo to regular customers about to happen.