Quote:
Originally Posted by howardmicks
Same thing happens with sky,Im paying £24.25 per month for sky world for 12 month.Whilst my brother who as been with then over 15 years is paying £58.50,When quierd it they said that is a special price for VM customers returning to sky.He as now cancelled and moved to VM and is constantly getting calls and letters trying to get him back  |
The thing is, I can accept a new customer getting several months at a discounted price. However when this period is over and they go up to standard prices, I'd expect those standard prices to be the same for everyone. That doesn't appear to be the case with the VIP pack. The new customer offer is £82.50 for 6 months, which then increases to the "standard" price of £89.50 (plus seemingly an extra £1 off for e-billing, taking it to £88.50). A long term customer with e-billing seems to be paying £92.49? This doesn't seem right to me.
---------- Post added at 20:09 ---------- Previous post was at 20:07 ----------
Quote:
Originally Posted by Herbert Schongle
Couple of years back, around xmas time. Virgin Media stated that existing customers would get the same deals as new customers. They said a lot of other things as well, but they've not even tried to keep that promise at all!!
Does anyone remember that?
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http://www.virginmediapeople.com/nps/offers.html