[howardmicks]

Originally Posted by Cozzy

Well I for one am pleased the confusion is cleared up over what exactly will be on offer ...

Personally I would be happy just to get the VIP package revamped and get the "Impressive" back into it but of course I wont refuse the Sky Premium Channels but with a £7 discount which in reality means the channels will be free for 6 months.

I dont have a problem agreeing to that deal and a new 12 month lock in contract which in effect is 6 months on whatever the new VIP turns out to be as I dont think it will disappoint us but it may come at a slight increase in price or at least some installation fees for upgraded equipment. My only objection is that installation fees need to be paid in advance by credit/debit card over the phone instead of automatically added into your bill which would be more secure and convenient. I say this as a victim of identity theft who isn't willing to give cards details over the phone to someone on a different continent who has a poor grasp of the English language in some cases.

Anyway I still give FULL credit to VM for listening to customers and taking action in a positive and rapid way. Lets just hope the revamp truly does give us back our "Impressive" package.