Quote:
Originally Posted by desi112
okay as I said I would update here is what happened today...
Contacted VM Sales who first said only Cable Tv was available then changed their mind completely and said only national services are available.
Contacted Overbuild Team who are still looking in to this, they again confirmed the whole road has been done, and its strange why its showing 6 houses cant get the services.
Contacted Virgin Media Store Leicester - who say the road has not been done and also then said the road never had cable? when I am an ex-analogue customer.
Filled in a spotter form so just have to wait and see.
gosh this is such a mess...but If i don't keep contacting them nothing will be done. I'm glad the sales numbers are 0800.
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Looks like they need to get someone out to check these problems.
I am begining to give up, we are trying to give money to Virgin, but eventhough they have spent the money upgrading they wont update their database!
There are at least 100 potential customers on Glenfield Road who are being completely ignored!
Dosen't exactly inspire confidence!!!
Anyone on here have some contacts in VM who can prod the right people?