Well, I am currently posting this using my phone as a modem since the kind chap at the helpdesk sent a command to stop my internet. There was a command in the log about data being disabled by the provider and since then the light on the modem is off.
Engineer booked for Saturday but I know that its a network problem as my modem was getting the IP of 192.168.1.10 and it took a reboot to sort it out (well a dozen reboots last night) but since calling the helpdesk I have 0 chance of getting the internet working till the engineer calls.
I called back again and the result was basically "your modem is disabled and I cant turn it on. You have an engineer visit on Saturday."
Does Virgin monitor these forums at all? Never really had a prob with my internet from them but this has ****ed me off big time. Why didnt he just leave my connection alone rather than disable it?
I dont suppose there is a number that I can call to get a UK call centre?