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Old 19-10-2009, 17:35   #7
pigpen
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Join Date: Sep 2005
Services: XL TV, 50Mbit BB, Phone
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Re: want to upgrade but virgin want £50 installation fee ???? why ?

Quote:
Originally Posted by yorkshireborn View Post
£20 activation for someone just to press a few buttons

& £35 for someone to post the modem
I did ask for a self-install option when I got 50Mbit but it's not available. An engineer came round and did a proper job of checking signal levels before installing the modem. Mine were fine and the modem worked straight away but not everyone will be in that boat.
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