Quote:
Originally Posted by SUPERCOOLWILLOW
mine says 
i did register for the free upgrade
but it says when i go to try and do it again it says Oops, we're sorry but we can't recognize which broadband package you are on.
If you are a size: M customer ring 0845 4541111* and select option 4 to speak to one of our advisors.
If you're on size: L, XL or XXL broadband just check out My Virgin Media for all your latest news and free stuff!
* For phone charges please visit www.virginmedia.com/callcost
what should i do or have i been upgraded already |
Hi SUPERCOOLWILLOW and welcome to the forum.
From your speedtedt results I would say you have been upgraded. Had you not been your results would have been similar to those in nodrogd's post.