Quote:
Originally Posted by Halcyon
Sounds wrong to me. I got mine changed for free.
You should have told them it was not working.
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I only have a STB at the moment… and it did actually stop working (for broadband) last week, but strangely sparked back into life just before an engineer was due to call. He rang up before the appointment and I told him it had started working again, so he said I should just ask Virgin to send me a cable modem to get up to full speed - he never mentioned a charge.