[Peter_]

Originally Posted by Welshchris

is the issue just affecting certain areas or certain modems etc?

Appears to be NTL250's

---------- Post added at 22:25 ---------- Previous post was at 22:23 ----------

Originally Posted by frazzeld

The other test site was http://www.numion.com/


www.speedtest.net
Download: 853kbs
Upload: 60kbs
Ping: 96 ms
Distance: ~200 mi

That site has a lot of data and now I have tried I can understand the above post.

I would recommend you calling Tech Support as those figures are low for a 20Mb connection and need to be checked out.