Quote:
Originally Posted by iTekweni
thanks for the quick reply here are my download levels
Downstream Lock : Locked
Downstream Channel Id : 35
Downstream Frequency : 314750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 8.1 dBmV
Downstream SNR : 37.4 dB
hope this will help
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I actually suspect that you're on the DOCSIS 3 platform right now - 314.75MHz has never been used on either ntl, TW or the ex-CWC ntl network as a downstream frequency, those being 402.75MHz on original ntl, 586.75MHz on ex-CWC, such as Warrington, and 331MHz on ex-Telewest. You're 2 channels below the standard Telewest frequency taking into account the offset difference between ntl and Telewest, ntl using IRC and Telewest HRC.
This is a DOCSIS 3 downstream, I'm 95% sure of it, so you need a tech as this downstream has no business being congested and isn't, your speeds are pants whatever the time of day.