Quote:
Originally Posted by daz215
Hi all just having some problems with my BB. The cable modem keeps reseting. Just been upgraded from 2Mb to 10Mb. Can anyone shed some light on the situation?
I cant actually ring up virgin because the BB isnt in my name and shes on holiday at the minute so cant ring up untill tues.
Heres what my modem says:-
Cable Modem Configuration
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
IP address : **.***.**.***
Downstream Receive Power Level : 12.69 dBmv
Downstream SNR : 28.35 dB
Upstream Transmit Power Level : 44.50 dBmv
Thanks in advance
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Your downstream receive power is out of tolerance plus the age of the modem will be causing the problem so you do need to call Tech Support and explain the problem to them, they may book an engineer because of the downstream receive power level, I would if you spoke to me.