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synner · 22-09-2008, 18:34

Hi All,

I hope one of you knowledgeable folks can answer this for me....

I am unfortunate enough to be on an oversubscribed UBR meaning that my speed randomly plummets from a steady(ish) 9.7Mb down to 100-200k/s for a chunk of the evening.

I have heard rumblings that when the 50Mb rollout happens, current 20Mb subscribers will be moved over to the new DOCSIS platform, will this alleviate the oversubscription of my UBR or will the UBR need a physical upgrade to alleviate the oversubscription ?

I only ask because I've had this issue since September 2007 and it's getting a little silly now, tickets get opened then closed again as "Complete" with no work carried out etc...

Any information much appreciated,

Bri

22-09-2008, 18:34	#1
synner Inactive Join Date: Aug 2007 Services: Full House TV, V6, 100Mb B/Band, Freeview, FreeSat, XboX One S Posts: 161	Confused over platform move for 20Mb Hi All, I hope one of you knowledgeable folks can answer this for me.... I am unfortunate enough to be on an oversubscribed UBR meaning that my speed randomly plummets from a steady(ish) 9.7Mb down to 100-200k/s for a chunk of the evening. I have heard rumblings that when the 50Mb rollout happens, current 20Mb subscribers will be moved over to the new DOCSIS platform, will this alleviate the oversubscription of my UBR or will the UBR need a physical upgrade to alleviate the oversubscription ? I only ask because I've had this issue since September 2007 and it's getting a little silly now, tickets get opened then closed again as "Complete" with no work carried out etc... Any information much appreciated, Bri