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Old 12-09-2008, 19:26   #8
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Very poor speed problem

Quote:
Originally Posted by carpy1 View Post
Ok tried to download 2x large files, both speeds combined are still only around 650kbsec.

Modem - WebSTAR EPC2100R2

Downstream Status
Operational
Channel ID
0
Downstream Frequency
331000000 Hz
Modulation
256QAM
Bit Rate
20480000 bits/sec
Power Level
10.2 dBmV
Signal to Noise Ratio
37.8 dB


Upstream Status
Operational
Channel ID
1
Upstream Frequency
18800000 Hz
Modulation
QPSK
Bit Rate
768000 bits/sec
Power Level
44.5 dBmV
The above looks normal the is nothing at fault in the above post, it is within the normal operational parameters of your modem.

The is probably a fault on the uBR you are on, or the is an over utilization issue on it.

Check this link to see if your area has been upgraded from 4MB to 10mb and consider downgrading to size L, I do not know what package you are on but it is possible that it may be a better prospect for you considering the issues above plus a saving.

http://allyours.virginmedia.com/html.../schedule.html
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