View Single Post
Old 25-06-2008, 12:11   #43
BenMcr
Inactive
 
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
BenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
BenMcr has a pair of shiny starsBenMcr has a pair of shiny stars
Re: Moved house, can't get Virgin, but they won't let me terminate contact

Quote:
I'd consider one party to a contract insisting that you can't move house to a location of your choice to be pretty much to the detriment of the second party, wouldn't you?
It does not say that you can't move. It does however say that if you move and don't carry on with services, THEN you have terminated your contract.
Quote:
There is nothing in the VM contract (nor in consumer contract law) which states that a customer must remain at a given (serviced) address for 12 months from the date of entering into a contract
Again I direct you to this clause (K2)
Quote:
If you move to another address during any minimum period paragraph J2 will apply, unless you continue to receive our services at your new address (in which case paragraph K3 will apply).
---------- Post added at 12:11 ---------- Previous post was at 11:49 ----------

Quote:
(e) requiring any consumer who fails to fulfil his obligation to pay a disproportionately high sum in compensation;
Virgin calculate the disconnection fee to be less (or the same if on a minimum bundle) that the service charges, so is not disproportionate
BenMcr is offline   Reply With Quote