View Single Post
Old 31-05-2008, 03:14   #291
ceedee
cf.geek
 
Join Date: Jan 2008
Location: Bath
Services: 100Mb VM Broadband
Posts: 825
ceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond reputeceedee has a reputation beyond repute
Re: New STM/Virgin traffic managent confirmed - so that's why it's slow!

Quote:
Originally Posted by pippincp View Post
Quote:
Originally Posted by ceedee View Post
I read several cable forums and the VM newsgroups (almost) every day and I've never heard of those trial times or thresholds.
Could you copy whatever VM notification you've received as I'd like to investigate further?
I would love to provide you with notification from VM but ,as usual none was sent. I merely quote what I was told by tech services when I complained about my speed.
While it's possible that other 'secret' trials are going on in specific areas, I'm 99% certain that whoever you spoke to has misunderstood VM's traffic management policy *and* the supposed trial thresholds.
I'd seriously recommend you start a separate thread here describing in detail the times you've been STM'd and what you've been told on the phoneline.
And when you next notice a drastic drop in performance out of the published hours, post the details to the Tech Support newsgroup.
ceedee is offline   Reply With Quote