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Old 15-05-2008, 00:22   #8
BenMcr
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Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
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Re: complete incompetence - very fed up with Virgin media

Quote:
Originally Posted by diddy1234 View Post
Im so so fed up with Virgin Media.

After recieving a letter demand money for an account that I did not have I contacted customer support and they admitted a clerical error and cancelled that account.

however this deactivated my internet connection and therefore i lost services for over a week.
my correct account was still active and charging me for services i no longer had.
Let me guess, you are in Bill Area reference 20/21 or 22?
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