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Old 27-02-2007, 10:51   #4
REM
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Join Date: Feb 2007
Location: Coventry
Services: TV Full House V6 200Mb/s + Telephone
Posts: 167
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Re: V+ Installed on Thursday - Ready for Bin Monday???

Quote:
Originally Posted by norrislover View Post
Can I get some kind of compensation for loss of service (I am still within my 30 day money back guarantee)?
I had problems with my V+ for the first week of installation. I have been promised two gratuities from different customer service staff due to extra long calls to CS and also had my billing cancelled from day of installation until after the fault was fixed and I phoned up to tell them it was now fine.

Of course this is all talk at the moment. I have not got a bill yet so will see if it materialized.
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