Quote:
Originally Posted by AndyCambs
Sorry you won't get the choice that we do of all the Video on Demand, and Virgin Central programmes/Catch Up TV.
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Sorry you won't get a choice of HD channels. Sorry you won't get an EPG that actually WORKS, sorry you won't get remote record, the ability to set reminders from trailers, oh and sorry you won't get Lost, 24, etc :p
Seriously though - after years of putting up with the ropey old NTL pace box - and it's glitchy foibles - Sky has been a bit of a revelation - and IMHO - the picture quality is better on SD channels on Sky than it ever was on NTL.
Oh - and in response to Schmucks - the BE broadband experience has been great so far. Their customer service is great - I ordered last Saturday - had an email from them on Monday confirming activation date, another email on Tuesday confirming that the router/modem had been despatched, and received that on Wednesday, and was active on Thursday. Just switched on the modem and away it went.
So far speeds have been great - have been synching at 18 meg - and getting about 17meg down - and 1.2 up. The best thing is the latency - it's VERY fast - ping rates are about 3x lower than on my old NTL connection - and if I want them even faster I can ask to be switched to Fastpath - which is even better apparently.
The only fly in the ointment is having to deal with BT for the phone again - but it's a small price to pay for the difference in service.
It's a shame - because I've been a big brand advocate of NTL in the past - because although the customer service was shocking - you could at least say the product was great (at least on the broadband side) - but it seems NTL took their eye off the ball when they increased the speed to 10 meg - and didn't increase network capacity accordingly.
Anyway - i'll keep in touch with the forum from time to time - to see if things improve on Virgin Media! In the meantime - remember guys there is an alternative to dodgy indian call centres

- adios