It's a weak defence indeed. And I'm not sure why consumers want big corporate firms who act like criminals most of the time to beef up their profit margins. And I too agree with QoS (traffic shaping) controls. Whining about traffic shaping between 5pm-12pm has no merit. But if they introduce it 24/7 it's just a method to boost profit, while breaching our contract (as I set my arguments in
this thread