Quote:
Originally Posted by Paul M
Just to make this perfectly clear as this is the second or third thread I've seen recently along the lines of "can the mods ask ntl this/that".
The internal contacts we have with ntl are for passing specific customer issues onto for them to be resolved. They are not a source of information that we just go along to and get an answer for technical or policy questions.
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So let me get this right.
I had a issue which NTL where refusing to acknowledge. There Technical support where incapable of fixing my problem because NTL had not given them the information they required to fix my fault. therefor i had no further way of moving this forward unless NTL were willing to admit that they have introduced a facility that they had not informed there technical support or customers about that was in fact fecked and not working. So i for the first and might i say LAST time asked this forum for help. Sorry i bothered you all now.