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Originally posted by Undisputedtruth
Let me explain once again.
For NTL to send an engineer around I would have take a day of work.. I do not want to take a day of work. I expect NTL to sort out their problems on their end. They assume the customer is at fault rather than themselves. Do you understand this? People like you only reinforces how bad NTL customer services really are!
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so what if they have to go to your house to change the STB? are they just supposed to break in to your house?
and they DO DO engineer visits at the weekend you know...
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In fact I rather enjoy doing this.
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