Still not activated :-(
On Tuesday 7th Sept the nice man and his assistant arrived to install Broadband, TV and Telephone. The Broadband worked instantly, and now, some 11 days later, we are still waiting for NTL to activate the TV and phone. Trying to get through to customer services (from a phone box) is impossible. I have spent over 10 hours in that phone box since the installation date trying to get answers. (10 attempts at trying to get through waiting at least an hour each time!!!). Then, when I do get through I either get cut off, or forwarded to someone else. Then I get annoyed as no-one still speaks to me. I have sent emails. Only one has been asnwered with a standard reply which tells me that NTL are having technical problems with installations during that time and that no-one who had installations during that week have been activated yet.
11 days now. I am fed up. :o
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