New box doesn't fix the issue I'm affarid. I've been having this since day 1 with broadband (about a year or so ago). CS were utterly useless and said it was the software I was running (compelte nonsense) - but recently with the storms some areas had problems with ground dissipation from lightning. basically it fritzed my box, and they had to install a replacement (DITV 1000). An hour after the bloke left I had my first STB crash.
I think the service being provided is attrocious - I'm *trying* to run a basic webserver from home but when the connection keeps dropping it's kind of useless.
Seriously considering switching providers, even if they are more expensive - I'd ratehr pay and know I'm going to get a good service - with a decent upstream at that.