Quote:
|
Originally Posted by Neil
Can you explain why you believe that to be the case Mark?
|
In which area of the service?
For cable TV the packs are cheaper than Sky with a lot less hassle.
For telephone call charges are still generally cheaper than BT, and so are many of the call charges.
For broadband, I've seen too many problems with ADSL companies to even go near it. Too many people involved in the relationship...BT Networks, BT wholesale, and then the actual retailer. Strict caps now coming in...look at Wanadoo for instance. Poor customer service...look at Tiscali for instance. I work heavily with ntl broadband, and certainly in my region there's no better product, either for quality or support. Just ask Bill C!
Now, I'm not an ntl evangelist. The above is based on my own experience. Some people do not get that experience, they get something much poorer. Part of my job involves sorting out such things...ask Bill C again!
. Then again, some other regions have poorer networks and there seem to be problems.
So, based on my own experience...and I've been an ntl (and its predecessors) customer for many years longer than I've worked for them....I consider it to be good value overall. Others will differ, based on their own personal experience, and their view is equally valid.