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Originally Posted by LooeyB
The problem is, there is no problem with this machine. It is user friendly. You cant get anymore friendly!!!
My mum also came in later on that day. She had a Sony Stick. I told her to use that machine, within 2 mins she handed me the receipts. Simple.
I asked her how easy it was. She said it was fine.
The 7 other colleagues and my manager all agree that customers are just lazy when it comes to that machine.
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you can all agree what you want , but if the customer cant work it they cant work it can they , ok so you dont get paid to work the machine , but surely in your job helping the customer is paramount , or have i got it wrong again
