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Originally Posted by Neil
Yeah-we get mail via the feedback button on the site from peeps asking to be disconnected/whats my email password etc-in gact, you name it!!
I think we could easily stress the point that we are in no way an official help site, but that there are plenty of peeps here who are willing to help.
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I would very much doubt if NTL would be willing for its staff to open up those lines via this site ( i might be wrong). I for one wouldnt be willing to access systems at work in order to answer a personal problem for fear of getting diciplined. There are all kinds of implications.
Im happy to give unofficial help as and when i can tho. And i would tend to stick to the areas that im best suited to. I take OB's points about being more willing etc etc. But dont forget that many of us are doing this in our own free time.