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Old 23-01-2004, 07:23   #3
tizer2000uk
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Join Date: Dec 2003
Posts: 8
tizer2000uk is an unknown quantity at this point
Angry Re: box displaying "cable converter is disconnected"???

I am having the same issue except I have had an old analogue box lying around for some time which is identical to the one that was originally installed, I get the usual 5 channels plus QVC..woooooo

What I want to do is to be able to watch the channels that I have downstairs, upstairs on my PC when I am not downstairs, I have tried an amp from downstairs to upstairs but the signal is still crap and my pc tuner card doesnt pick the signal up. When the engineer installed my cable modem upstairs I asked him if I could at a later date plug another analogue box in, so he installed the box on the wall with something that can feed a modem and another box. I have just plugged it all in and apart from the free channels I get a "this box is disconnected" error. I rang NTL as I suspected that like the CM you would need to register it, they told me that they no longer add boxes to the analogue system but for an extra £10 per month for the service and £15 for an extra box I could have digital which I dont want due to the limited package I have anyway, they also told me they wanted £50 to install the new box which I advised them wouldnt be neccesary!!!

Is the above true or can some truely helpfull NTL engineer get this box on my account ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£ÃƒÆ ’‚£
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