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Originally Posted by Mr.Moony
One thing I wuved about BT on my ISDN service was if there was a problem with the email service they would send you an email appolagising! Mind you that was only once, and I didnt even notice the problem. However! Without sending me any letter or warning or even ringing me, they cut off my ISDN service because I spent more than 24 Hours online in 48 hours? They did send me an email explaining they had done this, but how was I going to get that? Not amused so went with NTL and have been very happy ever since! (although the occasional slow browsing)
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The type of email I get from ntl, is one inviting me for a
free taste of broadband, and in the tiny ghosted small-print, that I had to drag my mouse across it to highlight it, to read it –
subject to a 12 months contract.
Taste and 12-month-contract is a contradiction. Is this the way that ntl now bypass the ASA, by emailing potential customers directly, with misleading offers?