Leaving Virgin Media
 

Hi all,

I've been with Virgin for 6 years, but have decided to leave due to moving home and cost reasons. I'm not in contract at the moment.

I just wanted to find out the following as I am getting conflicting info from Virgin Media.

1. Is there a disconnection charge for leaving? I.e do I need to give notice
2. If I transfer my existing service to my new house, do I need to start another contract?

Thanks

Re: Leaving Virgin Media
 

There should be no charge for leaving if you are out of contract, you'd just need to give a months notice to cancel your services and arrange for them to collect your equipment.

Not sure about the house move but would imagine it would be a new contract as they'd have to send an install team out so would want you tied in for 12 months. One of the other posters may be able to confirm?

Re: Leaving Virgin Media
 

Yes, it's a new contract if you move house

Re: Leaving Virgin Media
 

i left virgin and moved to sky but sky arranged everything or so i thought . after several e-mails to and fro they billed me which i paid . then after a few months they refunded me the afore said bill . so watch out for some beligerance from virgin .