Problems with my Internet Connection
 

Hello,

For the past 2 weeks I've been having really slow connections to website taking ages to load.

Downstream Lock : Locked
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Interleave Depth : 32
Downstream Receive Power Level : 2.9 dBmV
Downstream SNR : 29.3 dB

Upstream Channel ID : 3
Upstream Transmit Power Level : 57.0 dBmV
Upstream Symbol Rate : 2560 Ksym/sec
Upstream Frequency : 34000000 Hz
Upstream Mini-Slot Size : 2

Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS Disabled
Maximum Number of CPEs : 1

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\BenHeaven>tracert google.com

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms gateway.tarragon.local [192.168.16.7]
2 <1 ms <1 ms <1 ms 192.168.0.1
3 8 ms 16 ms 9 ms 10.129.172.1
4 9 ms 18 ms 8 ms glfd-t2cam1-a-ge92.inet.ntl.com [80.4.30.1]
5 35 ms 19 ms 7 ms glfd-t2core-a-ge-wan74.inet.ntl.com [195.182.178
.29]
6 7 ms 18 ms 20 ms gfd-bb-a-so-720-0.inet.ntl.com [62.253.185.25]
7 10 ms 10 ms 12 ms nth-bb-b-so-230-0.inet.ntl.com [213.105.175.138]

8 13 ms 13 ms 15 ms tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
9 17 ms 12 ms 21 ms 212.250.14.66
10 30 ms 13 ms 15 ms 209.85.252.42
11 14 ms 81 ms 81 ms 72.14.236.216
12 90 ms 88 ms 80 ms 72.14.236.216
13 87 ms 126 ms 88 ms 66.249.94.235
14 111 ms 106 ms 107 ms 209.85.252.165
15 107 ms * 108 ms 72.14.232.70
16 115 ms 117 ms 108 ms 72.14.232.70
17 106 ms 108 ms 114 ms py-in-f99.google.com [64.233.167.99]

Trace complete.

Thanks All!

Ben

Re: Problems with my Internet Connection
 

Hi,

the connection is fine as per the modem status page. Even the tracert report seems to be perfect. Are you using any p2p software as well?e.g. bittorrent, ares or e-donkey.

Re: Problems with my Internet Connection
 

I would say the downstream SNR is too low and the upstream power is on the borderline for dropouts, I would post the results in the newsgroups for someone to take a look at.

Re: Problems with my Internet Connection
 

Hello All,

An update had an engineer round yesterday to replace the modem and attach a filter :) seems to be fine now the signal levels have also been adjusted and the results are below of my 20mb :D

https://www.cableforum.co.uk/images/...2008/03/51.png

Thanks for all you help!

Ben

Re: Problems with my Internet Connection
 

Glad its fixed for you.