Address For Cancelling ?
 

Hi just wondered if someone could confirm the address for cancelling an NTL dial up internet account ?

Is it still the 'Buckhurst Rd, Berkshire One'?

Thx

Re: Address For Cancelling ?
 

Is it 'ntl Freedom'?

If not, I think you just use the address at the top of your bill.

Re: Address For Cancelling ?
 

And don't forget to send any letters like this to ntl by recorded delivery.

Re: Address For Cancelling ?
 

Will do ...........yes its 'Freedom'.........just that I saw two different addresses floating around including also 'Bartley Wood' one in Hampshire ..just wondered if it rang any bells !

Thx ANYWAY !

Re: Address For Cancelling ?
 

hi joe

yes ntl freedom cancellations are dealt with at the bartley wood address

Re: Address For Cancelling ?
 

Cheers !

Re: Address For Cancelling ?
 

Do I still have to ring also, usually just give you the address anyway. If so which is the cheapest number, preferably not a diversion to india ?

thx

Re: Address For Cancelling ?
 

freedom number is 0870 445 0445 (I think off the top of my head :spin: )

and yes sorry it goes to bombay or somewhere like that :erm:

Re: Address For Cancelling ?
 

no need to ring also, they did try to pass you through to retentions....not sure if this still happens....im pretty sure this number does not go thru to india as its the customer services number for bartley wood.....tech support numbers are india based i believe.

Re: Address For Cancelling ?
 

I think it's only Sales that are based in India.....:confused:

Re: Address For Cancelling ?
 

Won't bother ringing.............cheers guys !

Re: Address For Cancelling ?
 

Well letter sent (recorded) but not heard anything as yet (nearly a week)

Anyone know how long it takes ?

If not soon going to cancel direct debit & let them chase me !

Just wondering if anyone had any ideas of the their procedure

Thx !

Re: Address For Cancelling ?
 

Call the Royal Mail and find out when the letter was recieved and see if they've got a name for the person who signed for it.

Re: Address For Cancelling ?
 

if us still have the tracking number u can check it online.
http://www.royalmail.com

Re: Address For Cancelling ?
 

Ok Cheers guys.........