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-   -   SD : CH103 STV, Warbled Sound (https://www.cableforum.uk/board/showthread.php?t=33680732)

VMboy 29-08-2011 15:17

CH103 STV, Warbled Sound
 
Anyone in the STV area using Virgin Media TV CH103? Reason for asking is that I have noticed sound warble issues on that channel only, for instance on Sat evening the sound was not right and at times off key, but when I switched to CH853 from London it was fine.

Support told me to turn the STB off at the wall, wait 30 seconds and turn back on again, so I am hoping the issue does not return, I am slightly doubtful that this will fix it as I am sure I tried this once before and it didn't solve the problem.

It just seems to be that particular channel, I wonder what could be causing this.

Digital Fanatic 29-08-2011 15:21

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by VMboy (Post 35293839)
Anyone in the STV area using Virgin Media TV CH103? Reason for asking is that I have noticed sound warble issues on that channel only, for instance on Sat evening the sound was not right and at times off key, but when I switched to CH853 from London it was fine.

Support told me to turn the STB off at the wall, wait 30 seconds and turn back on again, so I am hoping the issue does not return, I am slightly doubtful that this will fix it as I am sure I tried this once before and it didn't solve the problem.

It just seems to be that particular channel, I wonder what could be causing this.

I see you are throwing your toys out of the pram over this on the VM forum? :rolleyes:

http://community.virginmedia.com/t5/...es/td-p/687803

could be anything, a signal level issue or a problem with STV itself. Has anyone else in Scotland noticed this?

VMboy 29-08-2011 15:30

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by Digital Fanatic (Post 35293842)
I see you are throwing your toys out of the pram over this on the VM forum? :rolleyes:

http://community.virginmedia.com/t5/...es/td-p/687803

could be anything, a signal level issue or a problem with STV HD itself. Has anyone else in Scotland noticed this?

Why would it have anything to do with HD when I made it clear it was SD? perhaps if you took more time to read the post instead of trying to be sarcastic.

Bit surprised by your comments being that you work for Virgin Media.
:rolleyes:

Digital Fanatic 29-08-2011 15:55

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by VMboy (Post 35293847)
Why would it have anything to do with HD when I made it clear it was SD? perhaps if you took more time to read the post instead of trying to be sarcastic.

Bit surprised by your comments being that you work for Virgin Media.
:rolleyes:

my apologies over the HD bit, the rest still stands. :p:

Lighten up ;)

I'm sure if it was a regional issue it would have been picked up as more would complain over a popular channel like STV.

---------- Post added at 14:55 ---------- Previous post was at 14:42 ----------

Just another thought... the sound is always off-key on X-Factor if that's what you were watching :D ;)

Do you get freezing pictures too or is it just sound?

VMboy 29-08-2011 16:12

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by Digital Fanatic (Post 35293857)
my apologies over the HD bit, the rest still stands. :p:

Lighten up ;)

I'm sure if it was a regional issue it would have been picked up as more would complain over a popular channel like STV.

---------- Post added at 14:55 ---------- Previous post was at 14:42 ----------

Just another thought... the sound is always off-key on X-Factor if that's what you were watching :D ;)

Do you get freezing pictures too or is it just sound?

Just sound, and it wasn't the prog you mentioned.

Digital Fanatic 29-08-2011 16:18

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by VMboy (Post 35293872)
Just sound, and it wasn't the prog you mentioned.

I'd monitor it and see if it happens again... I take it you don't get any problems like that on other channels?

VMboy 29-08-2011 16:25

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by Digital Fanatic (Post 35293876)
I'd monitor it and see if it happens again... I take it you don't get any problems like that on other channels?

Nope, just seems to be that one.

STV have this programme called Nightshift on in the early hours showing various parts of Scotland taken in a helicopter with a presenter talking with music on in the background, and even that was affected.

But yeah, will monitor it.

;)

Media Boy UK 29-08-2011 16:46

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by Digital Fanatic (Post 35293842)
I see you are throwing your toys out of the pram over this on the VM forum? :rolleyes:

http://community.virginmedia.com/t5/...es/td-p/687803

could be anything, a signal level issue or a problem with STV itself. Has anyone else in Scotland noticed this?

The last time I watch STV (Saturday night) my sound was fine - but the time was 8pm.

jb66 29-08-2011 16:47

Re: CH103 STV, Warbled Sound
 
So why ask for a technician, do you think there is a physical fault that he can fix?

VMboy 29-08-2011 16:59

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by jb66 (Post 35293897)
So why ask for a technician, do you think there is a physical fault that he can fix?

What do you think!

:rolleyes:

Digital Fanatic 29-08-2011 17:09

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by Media Boy (Post 35293894)
The last time I watch STV (Saturday night) my sound was fine - but the time was 8pm.

Cheers MB. :tu:

If anyone else has an issue with STV and sound, then please post in this thread. I'll take a look regionally on wednesday if I can. :tu:

VMboy 29-08-2011 17:19

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by Digital Fanatic (Post 35293911)
Cheers MB. :tu:

If anyone else has an issue with STV and sound, then please post in this thread. I'll take a look regionally on wednesday if I can. :tu:

It was Sat night prog at 21:15 on STV, but hey, it was noticed again earlier this afternoon hence the reason for my call to support.

Digital Fanatic 29-08-2011 17:34

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by VMboy (Post 35293917)
It was Sat night prog at 21:15 on STV, but hey, it was noticed again earlier this afternoon hence the reason for my call to support.

ok, cheers. :tu:

jb66 29-08-2011 18:02

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by VMboy (Post 35293903)
What do you think!

:rolleyes:

My box froze for a few seconds earlier, might call up too, see if I can get a principal technician

VMboy 29-08-2011 18:27

Re: CH103 STV, Warbled Sound
 
Quote:

Originally Posted by jb66 (Post 35293939)
My box froze for a few seconds earlier, might call up too, see if I can get a principal technician

The problems I have been having are nothing to do with freezing for a few seconds. trying to be smart again are we.

---------- Post added at 17:24 ---------- Previous post was at 17:20 ----------

Funny how there is always a smart ass hanging around here jb66 just happens to be one of them.

---------- Post added at 17:27 ---------- Previous post was at 17:24 ----------

Quote:

Originally Posted by jb66 (Post 35293897)
So why ask for a technician, do you think there is a physical fault that he can fix?

Just shows you how much you know asking a stupid question like that being that you call yourself a VM Tech.

I pity the folks that are unlucky enough to have you call round. :dunce:


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