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GazCBG 21-01-2013 20:18

Anyone have a slow down in browsing
 
2 Attachment(s)
Hi,

Has anyone noticed a slow down in browsing?

On speedtests I am getting 105M / 4.91M with a ping of between 5ms and 20ms, depending on time of day.

But I have noticed a slow down in browsing websites, that use to load fast, but now load slow.

It is not 1 or 2 sites, it is a lot of sites.
I am in the Lincoln area.

It seem to have happened since a re-seg and I started using different downstream channel id's

I have attached 2 images with my levels in them

thenry 21-01-2013 21:28

Re: Anyone have a slow down in browsing
 
tracert bbc.co.uk

GazCBG 21-01-2013 21:32

Re: Anyone have a slow down in browsing
 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Owner>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 5 ms 5 ms 5 ms 10.159.144.1
2 11 ms 11 ms 9 ms nott-core-2b-ae7-2385.network.virginmedia.net [8
2.13.49.241]
3 13 ms 11 ms 15 ms nrth-bb-1c-ae13-0.network.virginmedia.net [62.25
3.174.65]
4 11 ms 10 ms 13 ms nrth-bb-1b-ae11-0.network.virginmedia.net [62.25
3.174.109]
5 13 ms 15 ms 13 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
6 13 ms 13 ms 13 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
7 * * * Request timed out.
8 16 ms 13 ms 14 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
9 14 ms 16 ms 15 ms 132.185.255.60
10 16 ms 15 ms 15 ms 212.58.241.131

Trace complete.

C:\Users\Owner>

thenry 21-01-2013 21:38

Re: Anyone have a slow down in browsing
 
looks ok. is the slow down loading sites on all machines wired and wireless?

GazCBG 21-01-2013 21:46

Re: Anyone have a slow down in browsing
 
Main PC is weird and my phone which is wireless seem a bit slower then normal, from the same room as the superhub.

Wireless to the other PC has always been slow due to range.

thenry 21-01-2013 22:15

Re: Anyone have a slow down in browsing
 
how many devices are linked wired? try linking another if theres only 1 to see if its your main pc

if you have no manual settings set on the SuperHub which take forever setting again then try the hard pinhole reset. check connectors and all.

Kushan 22-01-2013 14:33

Re: Anyone have a slow down in browsing
 
Before you do anything, try a different browser on your PC. If you use Chrome, try Firefox or vice-versa. Your pings, speedtests and tracerts don't show anything out of the ordinary.

Sephiroth 22-01-2013 14:43

Re: Anyone have a slow down in browsing
 
I think that none of the above remedies will make a jot of difference if the underlying condition persists.

Given the good ping (is that consistent?), then I'd suspect the VM DNS. Unfortunately, VM in their stupidity prevent you from changing the DNS servers (although you can at least on the PC set your own DNS in the TCP/IP properties which might be worth trying).

In modem mode, I've set my router to use Google DNS (8.8.8.8 & 8.8.4.4). Whenever I see a lag in loading web pages, my TBB graph shows an increase in average latency and my JDAST speed test shows a drop in upstream speed.

Kushan 22-01-2013 14:52

Re: Anyone have a slow down in browsing
 
Good call on the DNS, I forgot about that (And it makes sense).

I personally use OpenDNS (208.67.222.222 or 208.67.220.220) as my primary DNS and Google as my secondary (8.8.8.8) but it's personal preference really.

Qtx 22-01-2013 15:37

Re: Anyone have a slow down in browsing
 
Virgins DNS servers are often slower than alternatives off their network. Worth changing them even if you don't notice issues as it will most likely speed up how fast web pages show anyway.

thenry 22-01-2013 15:49

Re: Anyone have a slow down in browsing
 
anyone got a link to that DNS tester? the proggy that runs all DNS servers to show which comes back to the best for 'x' user

GazCBG 22-01-2013 17:37

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by thenry (Post 35525782)
how many devices are linked wired? try linking another if theres only 1 to see if its your main pc

if you have no manual settings set on the SuperHub which take forever setting again then try the hard pinhole reset. check connectors and all.

I have 1 PC wired, but never had problem before till recently.

I have my Android mobile that connect wireless to the SuperHub and can be slow at times, even early in the morning, I woke up today at around 4am and I tested on my mobile and it was a bit slow.

The wireless PC at the other end of the house, has always been slow, think it is a distance thing.

I also have my Xbox 360 wired and noticed a slow down on that.

The SuperHub was rebooted 4 days ago, if it was wonder, I may of rebooted it to see if it made a different.

Quote:

Originally Posted by Kushan (Post 35525938)
Before you do anything, try a different browser on your PC. If you use Chrome, try Firefox or vice-versa. Your pings, speedtests and tracerts don't show anything out of the ordinary.

I normally go between IE9 and Firefox, but will give Chrome and Opera a try as I have them installed.

Quote:

Originally Posted by Sephiroth (Post 35525947)
I think that none of the above remedies will make a jot of difference if the underlying condition persists.

Given the good ping (is that consistent?), then I'd suspect the VM DNS. Unfortunately, VM in their stupidity prevent you from changing the DNS servers (although you can at least on the PC set your own DNS in the TCP/IP properties which might be worth trying).

In modem mode, I've set my router to use Google DNS (8.8.8.8 & 8.8.4.4). Whenever I see a lag in loading web pages, my TBB graph shows an increase in average latency and my JDAST speed test shows a drop in upstream speed.

The ping during the day is normally 5/10ms at night it goes 10/15/20ms

Never though of that one, this could be the problem, as the DNS is not the greatest at the best of times, I don't have the money at the moment to get a router, and putting it into modem mode.

It does seem to come and go in waves of a week or so at a time, sometime less, sometimes more.

I would of said overload on the network around here, but I can get full speed at 6/7/8pm with a 15/20ms ping

Sephiroth 22-01-2013 17:40

Re: Anyone have a slow down in browsing
 
You can set the DNS in the TCP/IP properties of your ethernet card on the PC. That should force your outbound call to that server rather than the router's default.

You don't have to be in modem mode for this to work.

I think that's right.

Kushan 22-01-2013 17:47

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by Sephiroth (Post 35526044)
You can set the DNS in the TCP/IP properties of your ethernet card on the PC. That should force your outbound call to that server rather than the router's default.

You don't have to be in modem mode for this to work.

I think that's right.

You are quite correct.

Google has instructions here: https://developers.google.com/speed/...dns/docs/using

OpenDNS has some instructions here: http://use.opendns.com/

(remember, you can replace the OpenDNS IP's with Google's, 8.8.8.8 and 8.8.4.4 respectively - or use one of each for better redundency!).

qasdfdsaq 23-01-2013 18:06

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by Qtx (Post 35525977)
Virgins DNS servers are often slower than alternatives off their network. Worth changing them even if you don't notice issues as it will most likely speed up how fast web pages show anyway.

Virgin's DNS are on average usually the fastest, or at worst, second fastest. That said, when they have problems they have big problems.

Kushan 23-01-2013 18:15

Re: Anyone have a slow down in browsing
 
There's no harm in using Virgin's DNS as the primary with Google or OpenDNS as the secondary. That way, you'll get the best of both.

Virgin's DNS servers are 194.168.4.100 and 194.168.8.100.

By all rights, Virgin's SHOULD be the fastest, after all their hosted on Virgin's own network whereas the others will at best be at a datacentre somewhere near you but still outside of Virgin's network. However, Virgin's DNS has gone down more than once in the last few years (I believe there was a DNS outage about 6 or 8 months ago) so it's definitely worth using an alternative as a backup.

qasdfdsaq 23-01-2013 18:17

Re: Anyone have a slow down in browsing
 
If you think Virgin's DNS is bad, try Be's.

Even in the most recent OFCOM reports VM's DNS was near the top in speed, though also near the top in failures.

As they say in the industry, fast, cheap, reliable. Pick any two.

craigj2k12 23-01-2013 18:18

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by Kushan (Post 35526586)
There's no harm in using Virgin's DNS as the primary with Google or OpenDNS as the secondary. That way, you'll get the best of both.

eh?

Qtx 23-01-2013 18:20

Re: Anyone have a slow down in browsing
 
Yeah it will only use the secondary if the primary fails to respond in x amount of time.

Kushan 23-01-2013 18:23

Re: Anyone have a slow down in browsing
 
That's pretty much what I was talking about. The speed of Virgin's with the reliability of someone else's. Essentially it would rule out a DNS failure as being an issue for you, ever. I haven't had a DNS failure affect me for a long, long time now.

Dai 23-01-2013 18:30

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by thenry (Post 35525983)
anyone got a link to that DNS tester? the proggy that runs all DNS servers to show which comes back to the best for 'x' user

That'll probably be Steve Gibson's tester.
http://www.grc.com/dns/benchmark.htm

Qtx 23-01-2013 18:41

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by qasdfdsaq (Post 35526578)
Virgin's DNS are on average usually the fastest, or at worst, second fastest. That said, when they have problems they have big problems.

Not my experience in 2+ years of testing so maybe area makes a difference too.

As for DNS testing, I can recommend this one (although it hasn't been updated in a while): http://code.google.com/p/namebench/

qasdfdsaq 23-01-2013 19:25

Re: Anyone have a slow down in browsing
 
Yes well, OFCOM has a bigger sample than... you :)

Qtx 23-01-2013 19:44

Re: Anyone have a slow down in browsing
 
As I said, maybe location made a difference to my test results. I ran the DNS tests all from the same area. Outside DNS options always came back with faster resolutions than virgins own, often by quite some margin. Something I would never had expected so it interested me enough to keep testing.

Changing my DNS servers away from virgins increased browsing speed noticeably so I often suggest that to others too.

Chrysalis 24-01-2013 02:22

Re: Anyone have a slow down in browsing
 
personally I have never had lag issues with VM's dns servers.

Also using google's dns you wont get optimised CDN servers for VM.

But with that said I have found isp supplied dns servers to ignore low ttl's so try to avoid using them. Also if isp cache servers get overloaded such as youtube then using VM dns servers can be a hinderence. So its far from clearcut.

Qtx 24-01-2013 02:40

Re: Anyone have a slow down in browsing
 
In an ideal world you wouldn't have to use a DNS other than your isps.

Currently using OpenDNS with DNSCrypt and even with the client to dns server encryption, response times are fast.

fugu 24-01-2013 03:27

Re: Anyone have a slow down in browsing
 
I've been having a few problems with some site loading very slow, I use opendns. A site ive noticed which is very slow at the moment is http://imgur.com guess its a routing issue as other connections are fine.

dave.m 24-01-2013 11:23

Re: Anyone have a slow down in browsing
 
I've switched to 156.154.70.1, 156.154.71.1 which belong to DNS Advantage. They were the next fastest (after VM) when running DNSbench.

qasdfdsaq 24-01-2013 13:49

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by Chrysalis (Post 35526802)
Also using google's dns you wont get optimised CDN servers for VM.

You say that like it's a bad thing...

Kushan 24-01-2013 13:54

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by qasdfdsaq (Post 35526943)
You say that like it's a bad thing...

I don't know if this is specifically what Chrysalis was referring to, but if he means large CDN's like Akamai, then it shouldn't be much of an issue:

https://developers.google.com/speed/public-dns/faq#cdn

Quote:

Google Public DNS has deployed its servers all over the world. In particular, users in Europe should be directed to CDN content servers in Europe, users in Asia should be directed to CDN servers in Asia, and users in the eastern, central and western U.S. should be directed to CDN servers in those respective regions.
There may be some discrepancies still, such as getting a CDN from Europe where they may actually have one in the UK itself, it won't be as bad as some people think.

qasdfdsaq 24-01-2013 14:59

Re: Anyone have a slow down in browsing
 
Yeah I'm jesting about the recent (ongoing) complaints about VM's access to Youtube's CDN...

Qtx 24-01-2013 15:05

Re: Anyone have a slow down in browsing
 
With Google owning youtube, one would assume that Googles DNS would be aware of youtubes CDN arrangements with various providers and have those incorporated into its DNS results accordingly.

Kushan 24-01-2013 15:16

Re: Anyone have a slow down in browsing
 
You'd think that, wouldn't you. However, it's likely not as simple as this because the CDN the Google DNS gives you will be based off of the location of the DNS server, not the request (i.e. you). I believe Google does have a proposal to change this but I don't know if it's being used or not.

Chrysalis 24-01-2013 16:11

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by Kushan (Post 35526947)
I don't know if this is specifically what Chrysalis was referring to, but if he means large CDN's like Akamai, then it shouldn't be much of an issue:

https://developers.google.com/speed/public-dns/faq#cdn



There may be some discrepancies still, such as getting a CDN from Europe where they may actually have one in the UK itself, it won't be as bad as some people think.

yeah but major isps tend to have cdn's inside their network or right on the edge of their network's which should 'usually' be better than just regional ones. Although not sure in VM's case.

Kushan 24-01-2013 16:23

Re: Anyone have a slow down in browsing
 
Quote:

Originally Posted by Chrysalis (Post 35527018)
yeah but major isps tend to have cdn's inside their network or right on the edge of their network's which should 'usually' be better than just regional ones. Although not sure in VM's case.

Indeed, I'm not sure on this one either. I've certainly never seen it mentioned or referenced but that's not to say it doesn't exist.

GazCBG 28-01-2013 19:47

Re: Anyone have a slow down in browsing
 
From the weekend just gone, browsing has gone back to normally.
So really not 100% sure what it was.


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