NTLWORLD Email Problem
 

I linked outlook express to a secondary NTLWorld email account (attached to my primary account) last night. A year or so ago it worked fine. However now when i try to use it, its possible to send an email from the account to my hotmail account however when i try to reply to the email it always fails. Cant remember the reason, any ideas anyone? IT apeears that you can send mails but NTL wont let ther account receive mails.

Re: NTLWORLD Email Problem
 

an error message would be helpful

Re: NTLWORLD Email Problem
 

Just tried it from work too


550 Invalid recipient: <XXXXX.XXXX@ntlworld.com>

Re: NTLWORLD Email Problem
 

its most likely one of several things. check tools > accounts > properties.

you may find the email address is incorrect

Re: NTLWORLD Email Problem
 

Hi Gary.

If you think your email address is correct, it may be the case that ntl have expired your mailbox because you have not accessed it in a while.

Here, take a look at this extract from the use policy for ntlworld packages.


Not sure if it applies, but it may well help :)

Re: NTLWORLD Email Problem
 

huh????? :confused: im using hotmail to reply to an email sent from this NTLworld account. What has tools > accounts > properties got to do with a web based email account that is sending the email?? :confused:

Re: NTLWORLD Email Problem
 

i did go to my account last night to check that it was still there. I guess its worth a try to re save it. Just seems strange that i can use the account to send email but no one can send mail too that account it.

Re: NTLWORLD Email Problem
 

Ah yes, you can send email using any email address, as long as the IP address you are assigned matches the mail servers allowed list. It is possible to use anybodies email address as a sender, as most SMTP servers do not authenticate the email address being used, only the account username and password. As an example, I could send you an email using your email address, although of course I could not access your account because I do not know your password.

Spoofing the email address is the oldest trick in the book, and the reason why so much spam gets through, as you would hardly block emails coming from your own email address would you ? :)

Re: NTLWORLD Email Problem
 

You are replying to an email set up on your pc in outlook express? are you sure your account settings are correct? for isntance email address, reply address etc?

Re: NTLWORLD Email Problem
 

Toto is quite correct. this is another issue that can cause this problem.

Re: NTLWORLD Email Problem
 

im reply to an NTLWorld email from Hotmail using a browser. When i reply to the mail im not using outlook express at all

Re: NTLWORLD Email Problem
 

Makes sense, ill try to reset the account tonight.

BTW, who are you???? Your first post was a response to a request to help which is generally not normal

Re: NTLWORLD Email Problem
 

did you send the original message in outlook express?

Re: NTLWORLD Email Problem
 

Well, I tend to post on things I know a little about, and I've learned a lot from some very experienced network people and the like. I'll be honest, I've been a lurker as opposed to a poster for a long time, missing opportunities to help, so I took the plunge :)

Re: NTLWORLD Email Problem
 

1. Send email from NTLWorld to Hotmail using OE. Success

2. Reply to email in hotmail from within browser. Fail. The failure appears as an email in the hotmail account

Re: NTLWORLD Email Problem
 

Glad to see you took the plunge

Re: NTLWORLD Email Problem
 

ok so the next step is to check your account settings in outlook express, if they are ok then perhaps your email account is inactive. you can test this by telnetting the account and trying to login.

Re: NTLWORLD Email Problem
 

If your original OE settings were incorrect, so the first e-mail was labelled as being "From" an incorrect account name, then all replies to it will fail in the manner you describe.

Re: NTLWORLD Email Problem
 

Moved to e-mail forum.

Re: NTLWORLD Email Problem
 

i deleted the NTLworld email account and then re created and it works fine now.

Re: NTLWORLD Email Problem
 

That would work too :):):)