1Mbit price reduction
 

Re: 1Mbit price reduction
 

Note, BT/Yahoo have a 15 gig a month downstream cap.

Re: 1Mbit price reduction
 

Welcome news if its true, but sad that Ntl has traded its place as a broadband trailblazer in the UK for one of having to play catch-up with other, more dynamic service providers. Cable Broadband is an inherently superior product. I don't know what they're so scared of.

Re: 1Mbit price reduction
 

whats worse is they are playing second fiddle to BT - can it get any worse :)

Re: 1Mbit price reduction
 

WHAT IS IT WITH SOME PEOPLE???????????

You bleat on about wanting price reductions - when you get a sniff of it, you come out with crappy comments such as Sosages has above. :rolleyes: Some of you really do want the moon on a stick. And I have a feeling that if you got it, you'd still not be bloody happy.....

Re: 1Mbit price reduction
 

It's just frustrating to watch a company like NTL, which is not hobbled by the same raft of regulatory restrictions as BT, having to keep up with BT instead of it being the other way round. It was not always the case. BT's 'Another Broadband Briton' Press ad campaign was an outright joke because BB has taken off in the UK in spite of them, not because of them. When I signed up for my NTL broadband the majority of non cable customers in the UK didn't have any broadband choices at all.

A healthy market needs NTL, and it needs NTL to do what it did at the outset - lead the market and drive the agenda, not be forced into knee-jerk reactions to the announcements of its competitors. A price reduction will be very welcome but the circumstances which brought it about are worrying.

Re: 1Mbit price reduction
 

Isn't this a bit of egg-on-face for ntl? Having already put the price of the 1MB service up, to now muse about lowering the price makes them look rather amateurish.

I don't think it takes an expert in the industry to predict that speeds will increase and costs will decrease over time.

Re: 1Mbit price reduction
 

Well, hindsight is 20:20...In the same breath, ntl CANNOT forsee other companies UNDERCUTTING them... :shrug:

Re: 1Mbit price reduction
 

not as big as the egg on BTs face due to their cap and their £25 service having a lower speed than NTL's £25 service.

I see this as a little egg on NTLs face but mostly healthy competition.

Let's cross our fingers that NTL will drop 'em blossom to around £30 a month and still have the speed at 1.5mb.

Re: 1Mbit price reduction
 

As far as BT taking the credit for the UK becoming broadbanded-up, and any talk of "Egg on face" for NTL, it's all just marketing (blimey, I'm starting to spot a running theme in my posts!)...

... For the avarage non-user they're as likely to believe BTs ads for supplying the UK with broadband as anything else. Well done on BTs part for spinning it to their advantage...

... As for NTL's egg on face, I very much doubt they'll get much of a backlash - if any. Those who are more Au fait with NTL like the members of cableforum will naturally smell a rat, however the general ntl using public won't give two hoots - they're getting a lower bill!

Combine that with a speed increase (lets hope they keep to that now prices are ocming down) and they're laughing - IF they can market it and sell it right.

Re: 1Mbit price reduction
 

the real competition will be when they start loosing market share - that's what made BT drop 'em.

Re: 1Mbit price reduction
 

Well I don't care about egg on anyones face - I'm looking forward to my 1.5Mb and if it's at a cheaper price then even better. :D

Re: 1Mbit price reduction
 

/Echo on

Re: 1Mbit price reduction
 

so if the price does come down to £30 a month - will there be a mass take up of the 1mb service now?

Re: 1Mbit price reduction
 

Too right. I only dropped my 1Mbit service because of the price hike.

Re: 1Mbit price reduction
 

So are ntl finally are waking up to the fact that the product was overpriced?

Re: 1Mbit price reduction
 

It was not overpriced.

It potentially could be seen as that after the BT 1mb change, but even then remember that ntl's will be 1.5mb.

BT dropped the price, ntl upped the speed.

Re: 1Mbit price reduction
 

I wouldn't say "Woken up to the fact" - more like "Realised they can't get away with it anymore"

Re: 1Mbit price reduction
 

Then Ntl better get a batch of Samsung boxes sorted!!!

Re: 1Mbit price reduction
 

I imagine if they run out of samsungs it will work out easier for them to install SACMs :)

Re: 1Mbit price reduction
 

I always put new 1mb customers that already have TV, onto a SACM anyway. It's less hassle.

Re: 1Mbit price reduction
 

If the 1mb service dropped back to £34.99 I think they will have a great product, though this may happen it's not likely to soon as they have only just put the price up to £37.99. I really can't see the price being reduced again until well after the 1mb service has been upgraded to 1.5mb and most customers with broadband through their STB being upgraded to a Samsung box.
Has anyone actually thought about how much the new samsung boxes are costing NTL? Maybe the £3 increase per month is to help pay for all of the box replacements, once they have gained profit again maybe then they will think of reducing price?
Thats my 2p anyway.

Re: 1Mbit price reduction
 

Hmmm-I still don't see the point in paying £38.00 for a 1MB/1.5MB 'service' that is capped......

Just my opinion, but whatever the price is, isn't worth a bandwidth cap IMO.

It can only be a matter of time before ntl start enforcing the cap, & start penalising people-how chuffed will those peeps be then with their 1.5MB service?

The other thing is that the (Offnet) DSL package they now offer, does not appear to come with any caps at all (unless they have hidden them again ;) )

Re: 1Mbit price reduction
 

I think the 'cap' on NTL's services aren't really a problem, it's 1gb a day which never gets enforced anyway. Whereas with BT, downloading 30gb in a month will cause you to get your speed reduced for the following month or extra bandwidth charged to your account.

Re: 1Mbit price reduction
 

Even after the 1Mb to 1.5Mb update, its worth remembering that this was a FREE upgrade, so essentially you should still only be paying for 1Mb worth, not 1.5Mb. And when you value its worth, it should still be considered a 1Mb package in that respect.

[Edit] (Neil)-Quote fixed.

Re: 1Mbit price reduction
 

Sadly I think only the 150k and 600k customers will be really getting a 'free' upgrade. It costs NTL to upgrade the 1mb service as the new samsung boxes have to be installed, it really would be much cheaper and easier to move everyone to a SACM and keep the pace boxes, unless later in business they will need the samsung boxes for some high speed activity on their tv service which I really can't see happening until about 2010 when all analogue services are stopped.

Re: 1Mbit price reduction
 

They haven't bothered in 18 months - why do think it's only a matter of time?

Re: 1Mbit price reduction
 

Notification of the price rise was issued well in advance. At this point no mention was made of any speed increase. This then allowed customers the opportunity to cancel their service. Even those inside the minimum 12 months would have been allowed to cancel without penalty as long as they told us in writing within 30 days.

Since then the speed increase has been announced. So those customers who elected to stay on the 1mb service are now going to get a 1.5mb service for the same money. Yet *still* all I am hearing is how ntl are ripping people off.

I hate to say this, since it goes against everything I stand for, but if people really think it's THAT much of a rip off, then they should consider migrating to ADSL and giving that a try.

I'm sorry to have to say that, but as has been pointed out above, some people seem to want the moon on a stick!

Just because a service is one price from one company and a different price from another, that doesn't mean that one of those companies is ripping people off. ntl do not seek to be the cheapest on the market, they seek to be the best value. I genuinely believe in most areas they achieve that.

Also, we don't know whether ntl will respond to these changes in the market. All this sort of activity is reviewed and monitored daily, some on here give the impression that ntl are stupid and don't notice, of course they do, their own position is then reviewed, the result of that review can be that no change is deemed necessary. Give them chance to review this and see what transpires, remember ages ago 1mb suddenly dropped from £49.99 to £34.99 due to changes in the market, people forget that.

Re: 1Mbit price reduction
 

Because BT (for example) have openly stated that they will penalise/charge those that go over, & I think ntl would be silly not to do the same, now that they have a lead to follow ("BT do it, so do we now Sir" type of thing)

Whereas before, they were the only UK ISP in the UK with a cap (I believe), they can now fairly comfortably cap their users stringently.

Re: 1Mbit price reduction
 

If you mean in the sense of routinely cutting people off for hitting a 1gb daily limit, no chance. Absolutely NO chance. You'd need to look at the refinacing deal and the emphasis the bondholders now place on growing customer numbers and revenues by RETAINING existing customers, then you'd need to understand the impact on 'churn rates' that would have, to realise it's not going to happen in the current climate.

Yes there are legitimate residential users who hit the 'cap', some get letters asking them to moderate their useage, NOBODY to my knowledge has had service terminated.

Re: 1Mbit price reduction
 

Can you explain why you believe that to be the case Mark?

Re: 1Mbit price reduction
 

I dont understand your point here - they dont seek to be the cheapest but offer better value. surely the best value is where a comparable product is the cheapest.

Re: 1Mbit price reduction
 

No, best value is the best overall service. And good service is more than bandwidth and cap levels - it includes other things such as quality of customer support, level of uptime, absolutely everything. I'm not making any statement about whether NTL achieves on these points, just that they should be considered if you want to get a good idea of who is best value for money overall.

Re: 1Mbit price reduction
 

In which area of the service?

For cable TV the packs are cheaper than Sky with a lot less hassle.

For telephone call charges are still generally cheaper than BT, and so are many of the call charges.

For broadband, I've seen too many problems with ADSL companies to even go near it. Too many people involved in the relationship...BT Networks, BT wholesale, and then the actual retailer. Strict caps now coming in...look at Wanadoo for instance. Poor customer service...look at Tiscali for instance. I work heavily with ntl broadband, and certainly in my region there's no better product, either for quality or support. Just ask Bill C!

Now, I'm not an ntl evangelist. The above is based on my own experience. Some people do not get that experience, they get something much poorer. Part of my job involves sorting out such things...ask Bill C again!:D. Then again, some other regions have poorer networks and there seem to be problems.

So, based on my own experience...and I've been an ntl (and its predecessors) customer for many years longer than I've worked for them....I consider it to be good value overall. Others will differ, based on their own personal experience, and their view is equally valid.

Re: 1Mbit price reduction
 

I love my NTL BB and I've had it a long time, on the whole its very reliable much more so than I remember my old dial-up days being. 38 quid for 1.5Mb is I feel fair if the price does drop even better, plus I get a nice new Samsung box too :)

Re: 1Mbit price reduction
 

I really wouldn't move to ADSL, this is due mainly due to NTL being quite easy to come in to contact with and alot of people use them. I think that NTL are not stupid and will realise as they have done that recently speeds have gone up and some prices have dropped. Once the speed increases are done I think they won't have to really change any prices further. 1.5mb for £38 a month really isn't that bad, remember £50 for 1mb? That's what I call overpriced. Not many people use the 1mb service, the increase in speed and cost then backs up NTL's point of the 1mb service, to be used by people who love their net connection, otherwise what's wrong with 600k/750k for £24.99? That i think is the best value on the net along with 150k when it is 300k for 17.99. Just think of all those sad people on tiscali etc who haven't heard anything of changes of service. They offer a 256k service for £17.99 but is it really reliable? I don't think so, exchanges seem very overloaded and you just never get true 256k.

I just wish people would leave NTL alone sometimes, they know they are overpriced, and they will do what they think is right to compete with ADSL, note it is ADSL they are competing with! Not telewest! So stop saying that telewest have completed the speed increases etc... there are still people on telewest using 1mb when others have been upgraded due to telewest not changing the STBs! NTL is making sure EVERYONE gets the benefit of the changes and is trying it's best.

Re: 1Mbit price reduction
 

Repped accordingly :D :tu:

Re: 1Mbit price reduction
 

Almost reminds me of the stupid days when I got my NTL(ex C&W) phone line disconnected to move to BT to get unmetered NTL dial-up on my BT line. I couldn't have it on my NTL one despite the companies C&W and NTL being merged for ages.

LOL

Re: 1Mbit price reduction
 

Or the time I downgraded my 1MB broaadband for a month to upgrade it the next one to get it for £34.99 instead of £49.99 LOL

Re: 1Mbit price reduction
 

I welcome the reduction but quite frankly it just shows ntl messed up in the first place with the price rise, and anyone using the argument its a free upgrade so superb value for money isn't 100% right. We pay for the traffic and when the speed is raised the cap will remain the same meaning we still get the same traffic allotment. That is why when it was raised to 37.99 I decided to pay 24.99 for 1 gig/day traffic instead of 37.99 for 1 gig/day traffic. I also fail to see the arguments where ntl tv is cheaper then sky. ntl maybe catering for all broadband users but they not for tv subscribers (years on i still have no digital service).

If it drops back to 34.99 or lower I will pay for it, or if they keep at 37.99 and raise cap I will reupgrade, either will do.

Re: 1Mbit price reduction
 

NTL have no competative advantage in any area any more. They used to, and be cheaper too. Watch the churn go though the roof!

All I'm saying is 6p connection charge on phone calls.
£ 15 for a second set-top box
1MB broadband which is now the most expensive one I can find.
Less channels than sky.
Poor Interactive content compared to Sky
No Dolby Digtial
No PVR Sky+ style box
Non-DD charge becuase they can't sort out my DD

Considering NTL always had the potential to wipe the floor with Sky, they never did it! Video On Demand! Ability to have faster broadband speeds than ADSL. Wifi built on top of their broadband network. High Definition! Broadband utilisation in Interactive content such as Big Brother.

Re: 1Mbit price reduction
 

5p connection charge

Does this take into account all the other ADSL broadband charges are +£10.50 BT line rental?

Sky / BT etc also have non-DD charges.

Re: 1Mbit price reduction
 

Woohoo, I pay 0.5p for my calls, with 1p connection, Ntl just can't compete.

What? 99% of people have a phone, whether they take it from Ntl or BT it'll cost them £10.50+ :confused

Granted, but they don't seem to mess up DD as often, leading to customers not trusting them to get it right.

Re: 1Mbit price reduction
 

Not for me, they can pi34 off! they had their chance and they blew it.
As normal, good old NTL being reactive instead of proactive.
As for the speed increase, someone send me a pm when it comes about, the way things are going everyone else will be on 5 meg !

Re: 1Mbit price reduction
 

And this was done in response to telewest, reactive again !

Re: 1Mbit price reduction
 

I do not think I need to send you a PM because we all know when the speed increase is going to happen and guess what?!?! It's not late summer yet. Looking outside its not even started! :angel:

Re: 1Mbit price reduction
 

Well with Ntl it would cost them £9.50 but a suprisingly large number of people have broadband only and a mobile for all phonecalls.

I don't know about the experiences you or others have had but I've not had any problems with wrong DD amounts being taken from my Ntl account. Thats also what the DD guarantee is there for.

Re: 1Mbit price reduction
 

I know that mick, but I get so pi45ed off sometimes when I see the repetetive," When are we getting the speed increase ?" it seems a lot of people are either not informed by NTL, which does'nt surprise me, or they do not know when late summer is, and the weather is no guideline, not in this country anyway!

Re: 1Mbit price reduction
 

Who is that with?

Re: 1Mbit price reduction
 

Dezzo, there may well be a guideline for DD, but it doesnt stop people being blacklisted because NTL **** up!
No company should surcharge for none DD payments, it's rip off of the highest order imo.

Re: 1Mbit price reduction
 

aye, c'mon Dell, spill the good news, I'm going to be looking for a new telco soon. :)

Re: 1Mbit price reduction
 

Obviously not NTL.

Re: 1Mbit price reduction
 

Small wee request here, this thread has drifted from the main topic, any chance we can get back to the topic? Thanks. :)

Re: 1Mbit price reduction
 

Wonder if any of the marketing department got the bullet? they're the ones the cs member blamed over the price increase for 1 mb when I called to downgrade.

Or maybe there was a reprieve when one of them put their pinky up and said, " I have an absolutely brilliant idea, let's put the price down, and why not offer a full refund for all our customers who downgraded because of our c78k up "

Re: 1Mbit price reduction
 

oooops ... sorry :dunce:

Re: 1Mbit price reduction
 

Will be very interesting to see what price level ntl set, if they are to compete then considering the cap level in place and transperent proxies(big factor to some) and if the speed upgrades are done or not. I would say somewhere between 30 and 35 a month.

Re: 1Mbit price reduction
 

When it's ready, which depends on a hell of a lot of things and a hell of a lot of people. Until all the STBs can successfully perform at the 1.5Mbit speed and the network has enough overhead to cope comfortably with it not gonna happen. While there are absolute deadlines for this to be completed if it's all done earlier then upgrade will happen earlier.

No I'm not giving you the deadline, sorry *points at NDA* :angel:

Re: 1Mbit price reduction
 

Transparent caches work really well when there's enough capacity there and the hardware and software are behaving themselves. How often do you hear of browsing probs in Winnersh for example? :)

Along with an upgrade of network hardware it makes sense to get some extra proxy power in there. Can't see them going anywhere the investment in them has just been too large, and when they work they do their job really well - notice how many less complaints of slow browsing there have been since the last round of webcache upgrades?

Re: 1Mbit price reduction
 

I Have to admit, least ntl are doing something telewest arent, and thats upgrading all Set Top users so they can have the upgrade too, although im not one of them, its good to see they are valued, even if it delays the upgrade by god knows how long, :P

Besides, Im not interested in raw speed, reliability and service is much more important to me, im sure NTL could have chucked the speed up on a whim, and then caused more probems than it would be worth.

Im just concerned that the only infomation, little as it is is coming from here, and not any offical NTL site, I'm sure they could at least state they are upgrading thier speed on the mains sites, and state thier basic plan of action, so people know the magnitude of the project, then people cant moan about how long its taking, because they know its not that simple. :-)

Re: 1Mbit price reduction
 

I wont deny the proxies seem to have improved somewhat recently you are not wrong there, but I would expect the users on 150kbit upgrading to 300kbit will hit ntl harder then the top tier upgrade as they have so much more user's on the bottom package, maybe thats what it really is causing the delay.

Re: 1Mbit price reduction
 

I dont want to sound nasty to everyone but why do people constantly moan when things change in thier favour.

If people are not ahppy why do they stick with the comapny. We have a choice of BB Providers, TV providers and Phone providers. Find one that you like and go with it.
'
People always moan about big companies and how thay are always having problems with them. If I had as many problems as alot of you seem yo have with ntl I would be rid of them im a flash - Same with my mobile o2 - they ****ed me about loads of time - forgot to send bills, cut me off etc.. so I left them and let them know why.

I like ntl, they have everything I want from TV, Phone and BB at a price I dont mind paying.

I have had a few problems, but they have been sorted quickly and efficiently.

I know people on here are passionate about these things and if people are having problems thats fine to tell the forum but remember its your persoanl experance.

Im not a big contrubitor to the forum I ike reading the forms as I like to hear things before alot of other people, but bitching for bitching sake is painfull to read. again this is my personal opinion and I have the option not to read and go somewere else.

Re: 1Mbit price reduction
 

Indeed, there are a lot of upgrades to get things ready - and I'm sure Leicester will benefit from these upgrades. ;)

Re: 1Mbit price reduction
 

That is an interesting point, we know new UBRs etc are being made due to 300k expected to be very popular. But I still think the 1mb to 1.5mb upgrade is the main problem here, it's taking NTL time and money to replace boxes.

Re: 1Mbit price reduction
 

Who is bitching Dave? tell me?
Why do we not have a forum then where every thread is about how brilliant NTL are? will that please you?
A forum is for a mixture of opinion, I don't call it " BITCHING" because NTL have boll67ed my phone line, I call it incompetent, and if I want to moan about it, given that I furnish their bloody bankrupt coffers with money each month I think I am entitled.
What I would like, is for the top brass of NTL to get their act together and sort out the gross incompetence that goes on in their company at times.
If a time comes that I find another provider I will leave NTL, but it does'nt mean that I and others are not allowed to " Bitch" as you put it.

Re: 1Mbit price reduction
 

Somebody mentioned earlier about transparent proxies being important to some?? Can somebody please explain to me what these are?

I belong to a torrent site that has a ratio system ...IE: you give back what you share.

Last night there seemed to be a problem with NTL users in that there were other users all on the same I.P and I think it was mentioned soemthing about NTL using these "Transparent Proxies" I could be wrong though.

The problem is that we all have individual accounts but alot are using the same I.P (I have 16 People on mine for example) This means that people can download things which may get stuck onto my account even though I have nothing to do with it.

This is the first time it has happened so must have been somehting that happend friday evening sometime??

Some people have had 4-5 FULL DVD-R downloaded on their accounts and with a pathetic 30KB/s upload this is alot to "Share" back....especially when you haven't even downloaded the damn things!!

The site coders are desparatly trying to sort the problem and have a couple of quick fixes at the moment but I was just wondering why now and what the hell it is all about?


P.S sorry to go off topic but I saw it mentioned and thought I would ask.

Tnx in advance

Re: 1Mbit price reduction
 

sorry for coming into this thread late , i upgraded over the phone to 1mb the other day and i was quoted £34.99 / month for it , a mistake on their part or what :confused: :( :erm:

Re: 1Mbit price reduction
 

Its not the fact that you cant get your money back, I know all about the DD guarantee (I used to work for a bank) and I've had to use it on several occasions with Ntl, but its still a hassle to have to go down to the branch and show them that they have taken the wrong amount. :rolleyes:

As for people having mobile for calls then thats their prerogative, but I'd bet they are in the minority, most people I know have a home phone, therefore they will have to pay for it whether they are with NTL or BT!

www.call18866.co.uk

:)

Edit - call 18866 is also available to Ntl customers now too ;)

Sorry to take this off topic again, but I find it really strange that I can now call a mobile in the USA for 1p per min but a weekday call to one here is 10p :disturbd:

Re: 1Mbit price reduction
 

These sites can easily discover the TRUE ip of the user that is visiting, but they are lazy and cant be bothered... you pirate stuff (sorry if I assume wrong) but you get your just desserts.
If they coded a decent proxy/true ip detector then it wouldnt matter... unless it was a anonymous proxy which NTLs arent...

Re: 1Mbit price reduction
 

any1 have any idea when NTL will apply the price cut???

Re: 1Mbit price reduction
 

In other words you have no idea about an answer to my question??

And they are not lazy, they are the best there is. It is the most sought after torrent site anywhere and have the best coders there are. Already they have fixed the problem temporarily, within 1 day. It is only effectin NTL users which cannot account for many of the 80,000 capped userbase so how can you call them lazy when they put themselves out for maybe 2% of peeps??

Re: 1Mbit price reduction
 

Earwig hjf288 is right the ntl proxies are not anonymous and its possible to get the user's real ip from the info sent to the server.

Re: 1Mbit price reduction
 

It is a few lines of PHP code to get your REAL IP, regardless of a transparent proxy.

Example: www.dslzoneuk.net/ip_checker.php

:)

Re: 1Mbit price reduction
 

Any chance we could keep this thread ON topic?

Re: 1Mbit price reduction
 

Hang on, torrent sites Use Bit Torrent clients (or Clients based on it) to download files, these all can find your IP, i honestly dont see how/why you have a problem, unless if its not actually a Torrent site.... And anyway, finding your IP after a transparant cache is literally a few lines of code, similar to finding your IP through a normal cache, yet again, dont see how this can be so difficult to sort.

EDIT For Russ D : Ok I'll send us back on topic as well then, It's good to see that NTL are thinking of reducing price, before anyone gets thier hopes up, they still might not, But yet again, if a price cut is going to have a detrimental effect on serviices, Im not for it, if they can handle a price cut without a problem, then It raises the question of why they increased it in the first place....

Re: 1Mbit price reduction
 

*ahem*

Re: 1Mbit price reduction
 

:dunce: Check my edit, Sorry, I didnt read that far :P :dunce:

Re: 1Mbit price reduction
 

well at the moment NTL aint really strict with their 1gig cap
but if/when BT start their capping
NTL might be stricter with cap as their main competitor BT have a cap aswell

will NTL review their cap????
as with BTs 1mb line they get a average of 1gig/day limit
and by the time all these takes affect NTL 1mb should be running at 1.5mb
shouldnt they have a larger cap???

i want to know when NTL will apply the price cut if this is true
NTL always tries to be cheaper then BT
so its understandable that NTL cut their price on the 1mb/1.5mb line
but how much cheaper will the 1mb/1.5mb line be???
or so i say how much cheaper can NTL price it at the currect situation???

£35???
its still more expensive then BT 1mb line
people might say the line is gonna be 1.5mb soon so its still well priced
but its not if theres still the 1gig/day cap with NTL

£30??? its only £5 more expensive then the 600k/750k
and its gonna make the 600k/750k service badly priced

i know NTL at the moment aint strict with their cap
but its still there and people are still restricted by it
cause of afraid of going over too much

Re: 1Mbit price reduction
 

NTL customers aren't really bothered by the cap for two reasons.
1 The vast majority of them do not know that there is any suggested limit on their usage of the service
2 Most of the ones that do know of the suggested usage limit just ignore it and continue doing what they like with their connection.

There are two possible scenarios for NTL to enforce a cap.
1 Customers usage of the service impacts heavily on other users and the integrity of the systems.
2 NTL want to make more money out of customers by providing two levels of service on each tier, one capped, the other unlimited.

It could be that NTL reduce the prices, particularly on the 1 (1.5) Mb tier and strictly apply a cap whilst at the same time offering unlimited usage on each tier at a premium price. What you have to remember is that the vast majority of customers never get anywhere close to the current suggested usage limits and NTLs thinking about caps will be influenced by how the majority of customers use their connections and how many customers would breach or be near a cap.

Re: 1Mbit price reduction
 

i reckon it would be interesting to see how many ppl habitually go over the limit every day :erm:

Re: 1Mbit price reduction
 

Its a tricky one for NTL. On one hand they're offering the higher speed connections (soon) but on the other hand, your still limited to the same amount per day/month.

Given that, NTL will proberly play the "its faster then BT" card as most regular users (yes, they do exist) are blind to this "1gig a day" cap. I doubt the price will change.

Re: 1Mbit price reduction
 

But the prise rise came after a price drop about a year before.........and still didn't take the price back to it's original level anyway :shrug:

Re: 1Mbit price reduction
 

they wanted to earn more money while still staying competitive with BT
which was untill BT annonuce the price cut
they didnt know beforehand BT was gonna slash a tenner off their 1mb connection
NTL have to respond to that
but still NTL price cut isnt official yet

Re: 1Mbit price reduction
 

Anyone for Bulldog? :shocked:
.....and BT are upping the ante some more: Link

Re: 1Mbit price reduction
 

dont u sometime wish u are living at a differant part of the country
or maybe a differant country while u are at it ;)

Re: 1Mbit price reduction
 

Well, this would be great news and a positive step by NTL for once, if they actually drop the price (it's only "under review" after all).

I said the price rise was stupid at the time, when all other broadband providers are competing with each other to drop prices.

The problem lies with one certain boss at NTL who said something along the lines of "we should penalise 1Mbps customers as they're bandwidth hoggers" (not the exact words, but something to that effect) :rolleyes:

Reminds me of IBM who said there'd only ever be a need for 4 computers in the world.

£38 was WAY too much for 1Mbps. It's too much for 1.5Mbps, especially when it's capped (yeah, we know it's theoretical, but it's still not strictly unlimited which is what broadband should be especially at these prices).

Personally I think there should be a 1Mbps service at £30, then 1.5Mbps at £35, 2Mbps at £40, and 3Mbps at £45. All 256kbps upstream minimum (512kbps upstream at 2 or 3Mbps would be nice though ;)).

Re: 1Mbit price reduction
 

I agree with this, and will be showing NTL the door come september. Since I joined, they increased the price within the 12 month contract to £37.99 , which is my door out of rip-off-ville.

Hell, If I was NTL with the control and power over my own network, I would do more to differentiate myself within the market along time ago - this 50% speed increase should have been the case a year ago when ADSL started to make a threat!

Instead, they shave off a few £ off BT's equivalent and get away with it.

I personally cannot wait till Bulldog with C&W's support get LLU moving across this country! So far LLU in Central London has gone down very well. That'll show them...

Re: 1Mbit price reduction
 

Indeed it is - as i said at the time when the price was first increased.. they didnt do their homework, as BT had become one of the most expensive adsl providers in the uk and as such it wasnt going to be too long before they had to review thier prices. Infact even with their new prices, they are still higher than some adsl providers.

I wonder how many people, like myelf, actually downgraded to the 600k service when the price went up. I will certainly be going back to 1mb when the price comes back down :)

If ntl are clever enough, they will keep the 37.99 for the new 1.5mbit, and price the 1mbit @ £29.99, although even them prices will be forced down in the non to distant future....

Re: 1Mbit price reduction
 

This just makes me sick. I've just read that PlusNet do uncapped 1Mbps for £29.99.

I checked and it seems it's true. You can even get capped 1Mbps (2GB per month) for £23.99, and capped 2Mbps (4GB per month) for £31.99 or uncapped 2Mbps for £39.99, plus variable cap sizes between depending on what you want to pay.


NTL, capped 1Mbps... £37.99

It's just a joke. Even dropped back to £35 a month, NTL is way overpriced.

:(

Re: 1Mbit price reduction
 

which is fine if you can get adsl , i cannot , so therefore i am stuck with ntl , unless i got a satellite setup :(

Re: 1Mbit price reduction
 

There isn't going to be a 1 meg and a 1.5 meg service-the 1 meg service will become 1.5 meg following the speed increase.

Re: 1Mbit price reduction
 

Forgive me if I misread your post, but if you're still going to be inside the 12 months contract in September, then you won't be able to use the price rise as a get out clause.

This clause states that you muct notify ntl within 30 days of the price rise taking effect, that you don't accept it and want out of your contract. After that, you're deemed to have accepted it.

Re: 1Mbit price reduction
 

Just looked at my copy of the t&c's.

20.Cancellation rights.

20.i; If we increase our charges you may give us one month's notice to cancel those services in respect of which the charges have increased irrespective of whether the minimum period in respect of those services has expired.During that notice period those increased charges will not apply to you.



So looking at the above, if I had purchased BB in january this year, because they have increased the price of BB in june this year, although it is only 6 months into the contract, I take it I can cancel?
Correct me if wrong, just my interpretation of the t&c's.

Re: 1Mbit price reduction
 

That's what it says.

Re: 1Mbit price reduction
 

I've had no written confirmation from NTL themselves. Even thou im aware of it. That should do it.

Re: 1Mbit price reduction
 

I can tell you now, it won't. Without a shadow of a doubt.

There was a 'window' in which early disconnections due to price rises could take place. That's long since passed, and I can virtually guarantee they won't let you do it. Sorry.

Re: 1Mbit price reduction
 

You are correct, however there is also a piece which makes it clear that there is a time limit on this get-out clause, you have to notify ntl in writing within a set period of the change taking places, I *think* it is 30 days. I will check next time I am in.

In all cases, that period has now expired and the company are not obliged to allow early disconnections as per that clause.

Also bear in mind that if your TV's gone up and you have all three services, you can only be allowed out of the TV part, not the others. In other words, they'll only release you from any parts of the service that have actually increased.

Re: 1Mbit price reduction
 

I think the piece you refer to is:


20.ii; If we significantly reduce the content of the services you may terminate this agreement by giving us one months notice in writing within 30 days of such change irrespective of whether the minimum period in respect of such services has expired.
What td444 is on about is the price increase, this is dealt with in 20.i this clause does not give any time deadline the notice must be produced by the cancelling customer.

Re: 1Mbit price reduction
 

Oh well, ill leave it on 150k whilst im at uni then :-) Only reason it needs disconnecting tbh.

Re: 1Mbit price reduction
 

Nice :-) that'll save my household a few pennies whilst at uni.

Re: 1Mbit price reduction
 

I know that nor did i say there was going to be 2 services, i merely suggested that if would be a good way forward for NTL... suggest u re-read