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-   Webspace, E-Mail & Browsing Issues (https://www.cableforum.uk/board/forumdisplay.php?f=80)
-   -   No Email, No NTLworld.com (https://www.cableforum.uk/board/showthread.php?t=24524)

andyl 24-02-2005 11:56
Re: No Email, No NTLworld.com
 
Quote:
Originally Posted by Toreador
How to get your email.
1. get an alternative account (hotmail, yahoo, gmail, etc)
2. Go to http://selfcare.ntlworld.com/cgi-bin/frontend
3. repeat trying (2) until the page is briefly available
4. Set up forwarding details so that your emails are directed to youir new account
5. Tell everyone that you're no longer using ntlworld email because the company is useless

It's worked for me :)
OK, cheers. Good idea. Any idea how long it takes for NTL to activate the forwarding?

Toreador 24-02-2005 11:58
Re: No Email, No NTLworld.com
 
Quote:
Originally Posted by andyl
Any idea how long it takes for NTL to activate the forwarding?
It's immediate.

xathras 24-02-2005 12:02
Re: No Email, No NTLworld.com
 
Ok can anyone tell me where we stand on this, Email has actively been not working for a while now, its not as if its been temporary. This is appologing.

At this minute in time I really feel like ringing up ntl and telling them I no longer want there service. Its like having a credit card without the pin number. I am seriously get disassumed by the service of ntl now

trebor 24-02-2005 12:04
Re: No Email, No NTLworld.com
 
Quote:
Originally Posted by scrotnig
My email seems ok but my webspace is totally down.
is the ntl webspace still down the server status says it's fixed but I can't access mine?

Toreador 24-02-2005 12:09
Re: No Email, No NTLworld.com
 
I still use NTL for broadband because so far it's been very reliable and it's cheaper than other available options for me. I also use them for cable TV but am reviewing this as the service has been down for two 12 hour periods this year so far. For everything else - ie email and web space - I have ditched them in favour of something decent.
__________________

Quote:
Originally Posted by trebor
is the ntl webspace still down
Yes :mad:

flatley 24-02-2005 13:17
Re: No Email, No NTLworld.com
 
I wonder if ntl fancy going on "Watchdog" again? Sometimes I think they'd be better off reported to "Crimewatch".

andyl 24-02-2005 15:06
!!
 
Quote:
Originally Posted by Toreador
It's immediate.
Cheers. OK getting today's mails on Hotmail now.... but what about yesterdays?!!

NTL don't have a clue about how much people now depend on email (it aint no peripheral benefit). For example, I ordered some stuff off the net but haven't received despatch confirmation or a tracking number because my (and evryone elses) email has gone t!ts up. So I can't work out when I need to be here to receive it. God know what else is stuck (or worse, lost) in the system.

Toreador 24-02-2005 15:11
Re: !!
 
Quote:
Originally Posted by andyl
what about yesterdays?!!
You'll have to wait until email's back. Which it is, temporarily, now, so hurry up and download it!

andyl 24-02-2005 15:18
Re: !!
 
Quote:
Originally Posted by Toreador
You'll have to wait until email's back. Which it is, temporarily, now, so hurry up and download it!

I'm off now :Sprint:

Then I'm thinking of diging up NTL: Home's director's home addresses for a little direct (postal) action. Anyone care to join me?!!

Toreador 24-02-2005 15:22
Re: No Email, No NTLworld.com
 
You may be too late, mine's gone down again :(

andyl 24-02-2005 15:24
Re: No Email, No NTLworld.com
 
Grrrrrrr! Still no emails! Getting Send/receive complete but no emails (including ones that have turned up on the Hotmail account today and which should also have been delivered to my ntl address). Not bleedin' happy.

xathras 24-02-2005 15:35
Re: No Email, No NTLworld.com
 
email is up and working at 14:35

ncarring 24-02-2005 15:37
Re: No Email, No NTLworld.com
 
It sounds like it's an internal routing issue within ntl. The incoming mail gateway is obviously still processing mail, if the forwarding is working. The POP server(s) is/are still working because webmail etc. can access the mailboxes, although no emails have arrived in them since yesterday. So I guess the issue is in the area between the main mail gateway and the server(s) with the mailboxes on. The smtp gateway (outgoing mail) seems to be OK as well.

Bilko 24-02-2005 15:39
Re: No Email, No NTLworld.com
 
No email service for approximately 24 hours. Although slow it's just started up again and "No new messages" Does that mean I've lost anything that was delivered in the last 24 hours?

Toreador 24-02-2005 15:39
Re: No Email, No NTLworld.com
 
Not quite - only 1 of the 7 test messages I sent myself this morning has arrived. And webmail times out trying to display any emails in HTML format.


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