Re: 1GB Cap Letter!!!!
 

Actually, it is industry standard around the world. Most ISPs in Canada and Australia cap their BB usage, and customers always check through a web control panel. It may cost them a bit to install and run, but it is certainly out there. I've seen the stats page from a Canadian one (Sympatico, I think), and it was suprisingly detailed.

That's exactly what I thought.

Re: 1GB Cap Letter!!!!
 

NTL can make price changes (we dont like it if it goes up, but we dont deny that they can do it with the correct notice), so I suppose they should be able make changes to other aspects of service.


Yes they can make changes to the contract, I do not deny that, but I signed an unlimited use contract, if they want to change that, that is up to them, they have as yet to send me a new contract.
I get so fed up that some people seem to have difficulty grasping the meaning of the word " unlimited ".
If the service is slowing down because people are using the service as they want, which imo is what they are paying for, it is up to NTL to invest money instead of it going to your board members and directors.
It seems interesting to me that no member of the public has had their account ended, or other action taken against them.
Having sent out new t&c's to sign, they should also give you the option of ending your contract.
If it is such a bloody problem to NTL, let them sort it.
Sniping at people who are only taking what they are paying for is imo futile.

Re: 1GB Cap Letter!!!!
 

Metronet provide a service like this to their customers... ok so they need it because it is PAYG but the detail of information available is extremely good. You can display a record once every 1m/15m/1hr/6hrs/1day.

handy for making sure the g/f doesn't spend too much of my money on her internet :)

Re: 1GB Cap Letter!!!!
 

That's not very clear at all, I hope NTL make a better job of it. What you need is a little table with what you have downloaded since midnight, the current server time. What would be nice, is how many overuse days you have left in the next X days, or when the next one will become available, actual figures that indicate something, not really unclear low res graphs. That's what i'd want anyway, just to check and see: "Oh i've downloaded 700meg, and the server time is the same as my computer: 10pm. I want to download a 400meg demo, so i'll wait til 12:10am.". That kind of thing.

Re: 1GB Cap Letter!!!!
 

it does give you the table as well... tells you how much you have used per day... but didn't copy that part cos it was too much hassle to cover up all the personal details ;)

Re: 1GB Cap Letter!!!!
 

By sending you the letter that is your confirmation, in writing that your terms of service have changed. Untill you get that letter, IMO you are entitled to argue your service is unlimited. I continually state that I believe it is unreasonable for ntl to claim that you have such a substantially changed terms of use from unlimited to capped, without specific notice in writing. However, in practice as until you get the letter ntl are disinterested in you, you still have unlimited use.

By sending the letter, I beleive that is sufficient to trigger the significant change in service provisions of the contract giving you the ability to cancel it with due notice (30 days). As ntl seem not to wish to loose customers and to date nobody has publicly admitted to being cut off (and ntl deny that they have cut anyone off), 30 days notice on both sides is reasonable.

Re: 1GB Cap Letter!!!!
 

Why should broadband medic be made compulsory? Have you actually tried to install any software from ntl? I wouldn't try to install anything from an ntl cd.

All braodband medic does is fix problems with your connection.

Not everyone downloads hooky software etc..

If ntl senior management had invested properly in the network back in the early 90s there would be no need for a cap now.

Re: 1GB Cap Letter!!!!
 

isnt this all a backwards step anyway... the whole idea of broadband was to open up the internet not have us watching clocks/graphs/tables etc to see how many ounces we have consumed. sod that - if NTL write to me telling me I'm using too much, then I wont be wasting my time looking at graphs etc. this is the 21st century!!!

Re: 1GB Cap Letter!!!!
 

Yer what?

DOCSIS cable's only been around since 1998.

Re: 1GB Cap Letter!!!!
 

True, but surely most of NTL's networks were built before then.

Edit: I mean the actual cabelling in the Street and the network hardware for this.

Re: 1GB Cap Letter!!!!
 

Even if DOCSIS wasn't around until 1998, surely they could have forecast this and got the network in some sort of shape ready for DOCSIS.

There's nothing stopping forward planning.

Re: 1GB Cap Letter!!!!
 

NTL inherited most of their local Network, they did not build it.

Re: 1GB Cap Letter!!!!
 

Even so they could have got into some sort of shape.

Re: 1GB Cap Letter!!!!
 

with what money? and what does it matter what happened in the past?

Re: 1GB Cap Letter!!!!
 

Are they Mystic Meg? Forward planning is sometimes limited by human frailties. Who'd heard of mass-market high speed internet access in 1990?

The network had to be upgraded for DOCSIS to work, in many places. And of course ntl didn't build very much of it in the first place, so I don't think there can be much blame apportioned to people working for a different company seven years beforehand.

Re: 1GB Cap Letter!!!!
 

While we're at it why didn't they plan for the rise of Napster and peer to peer traffic which eventually forced the development of the DOCSIS2.0 protocol? Did they honestly think people would just be downloading the odd bit here and there and web browsing 5 years ago, rather than the multi-GB/day usage that a minority use and others promote?

Should've followed the US system of constantly cutting customer's bandwidths and making usage restrictions stricter, and/or contended to death, as the US is a bastion of how to do high speed access.

</sarcasm, but some of this was silly :p >

:angel:

Re: 1GB Cap Letter!!!!
 

I thought that was the model NTL followed hence the CAP / Bandwidth restriction

Re: 1GB Cap Letter!!!!
 

Do be so sure. My dads BB line is 2.5-5m down, and 400k up. The price if you have the broadband alone is cheaper than the price of my 1meg line. If you pay for TV packages, you get a discount pushing it down to $30/month. There are no bandwidth restrictions and e-mail/newsgroups work fine. That said, it does seem to go down a lot more than my NTL line (normally from like 10 mins to a few hours), although I think he has a signal strength problem. I know it isn't representative of the whole country, but he has it pretty good. Also you can have as many separate lines as you want in the same house. I don't think you can do that with NTL...

Re: 1GB Cap Letter!!!!
 

I believe that many posters on here have false impressions on the speed and price of services in other countries. Yes there are very fast services and very cheap prices, but how many users can get them and how long do the low introductory prices last. I talk to many people in the States and most of them would love to be able to get a connection faster than 384k down.

Re: 1GB Cap Letter!!!!
 

Show me a connection in this country where you can get this speed please. I see none!!

You are talking KB/s and not kb/s right? On my 1 MB I get 120KB/s Max so on your assumption that must be like a 4-5MB line?? Far better than us me thinks ??


And on the subject of "HOW CAN YOU GUYS DOWNLOAD 1 GB A DAY?? IT IS IMPOSSIBLE!!"

There are now many movie sites on the web now where you pay a monthly rate and can download films instead of buying/renting them. Divx is just one example. These films are often over 700MB. So you pay your £35 for 1MB broadband and your membership to download these films (LEGALLY)............But oh wait........you already downloaded a film earlier and downloading another would violate the 1GB a day so you are not getting the most from your membership, so why have it?? And if you cannot have that membership there is no need for a 1MB line.........So in that case NTL's 150K option looks good coz all you can do is read emails and browse the web........And while you are there you had better stop your mates from sending you funny pics and video clips coz hey.....remember the CAP!!!

Re: 1GB Cap Letter!!!!
 

" By sending the letter, I beleive that is sufficient to trigger the significant change in service provisions of the contract giving you the ability to cancel it with due notice (30 days). As ntl seem not to wish to loose customers and to date nobody has publicly admitted to being cut off (and ntl deny that they have cut anyone off), 30 days notice on both sides is reasonable. "



I have yet to look, but I dont know if you can give 30 days notice because you have received a letter from them asking you to curb your usage.
I think somewhere I read something along the lines of " if we significantly reduce our service " or words to that effect, you can give 30 days notice.
Maybe going from an " unlimited " service to a " capped " service, is a significant change ?.

Re: 1GB Cap Letter!!!!
 

Arguably, only the courts could decide if applying a cap on an unlimited service is a significant change in service. It woudl porbably come down to how much the cap could affect use. For the faster bb services I think a cap is a significant service level change, if implemented at the ntl stated 1GB levels.

However, the unlimited use stuff is very much now a red herring. Everyone on ntl bb, pre cap has had it more than 12 months so the minimum contract terms have expired. NTL can change the service terms. Each user has the right anyway, regardless of a change in service level, to give 30 days notice. So if anyone does get a letter, they should just give notice to go, if tthey have an alternative, otherwise they are stuffed.

Of course post cap signups, didn't have unlimited use, they agreed to that limit on signup, so they don't have a leg to stand on if they get a letter.

That's harsh I know. As an anticapper, I don't like it, but that I think is the way the contract between customer and ntl would operate. But hey, I'm no lawyer/. But it seems lawyer's dont' give advice for free on forums, despite our asking for their interpretation or this scenario many times.

Re: 1GB Cap Letter!!!!
 

With Broadband finaaly beginning to grow in the UK.....well errm sort of anyway. I think this capping issue will become less likely. Many i.s.p's now offer an uncapped option to one of there packeges......sure on most you have to bend over and take it like a man .....but hey...this is rip off britain you know!! And it is cheaper than a tank of petrol anyway!!

It will not be long before most i.s.p's have this option and I think NTL will follow. The trouble is we are playing catch up to every other country in this area and it just takes time and investment which in time will come. With so many incapped I.S.P's out there NTL cannot afford NOT to do the same.

Just boils down to how patient we are and how long we want to wait??

Re: 1GB Cap Letter!!!!
 

if they decide to cap my service i will leave, a capped service is useless to me. pluss 1mb isent exactly fast as it is, so capped and a slow speed? ooohh what a great service :rolleyes:

Re: 1GB Cap Letter!!!!
 

[QUOTE=scastle]I don't agree that Broadband medic should be manditory. I agree with BBKing that they should provide some sort of online monitoring, but this should be relatively easy for them to implement over the web (as the usage is tracked for the cap anyway, it should be relatively easy to put that info on the web).

i would like to agree with this, howeever i have had ntohign but probs with it and sp2! i am holding iff to see what the outcome will be

Re: 1GB Cap Letter!!!!
 

Erm, I am confused. Are you agreeing that Broadband Medic shouldn't be compulsory? Or are you saying you have had nothing but problems with it?

Re: 1GB Cap Letter!!!!
 

[QUOTE=leeswin]Am I wrong in thinking that SP2 is still not released to the general public and that people are warned that they are installing it at their own risk as it has been known to break applications ;) Can't blame NTL if you are using SP2 already and broadband medic doesn't play nicely with it.
Broadband medic is a bit like Correct Connect, useful to some (even been known to work properly for a few LOL) but a pain in the butt for others :D

Re: 1GB Cap Letter!!!!
 

No, you are not wrong.. Microsoft do warn people it may break installations (and it does, nero 6.3 being one, Premiere Pro being another). Can't blame NTL for that.

Re: 1GB Cap Letter!!!!
 

I don't understand why you would need to download so much everyday. :confused: Oh well. lol

Re: 1GB Cap Letter!!!!
 

It is very easily done.

A dvd-r is 4.37GB it takes me about 15-20 hours to do that at about 80-90KB/s

If I was to get my full connection speed (Supposedly 120KB/s) then it would take this down to about 10-15 hours.

So I could download nearly 2 dvd's per day at a cost of about 9GB.

Like I said.....EASY!!

Re: 1GB Cap Letter!!!!
 

I feel sorry for people on the same channel as you....

Re: 1GB Cap Letter!!!!
 

OK, how many days do you spend downloading for anywhere from 10-20 hours then? How many days do you need to download 4.37Gig of data?

Re: 1GB Cap Letter!!!!
 

General useage for some can easily do so, without them having to get anything illegal.

Take a few examples :

Linux ISO packages are stupidly big (talking at least 2 CDs) bar a few (slackware?). Legal content. Ok, it doesnt happen regularly, but it does happen.

Leaving your little chav sister on the internet via Broadband plus....for at least 5hrs, streaming video after video, thats easily 1gb+. Legal content.

Streaming Radio - thanks to most the FM bandwidth in the UK being filled with thrash - again, can eat a nice chunk. Again, legal.

Ebay auction visitors - who keep reloading page after page, can eat up bandwidth too.

These are just examples of general usage that could download gigs a day.

Re: 1GB Cap Letter!!!!
 

You might see it from your own NTL monitoring software MB, but some area's really arent heavily contended, hence it doesnt have a knock-on effect should 2-5 users want to leech all day.

My area (cov ubr 5) has 400 users sharing a downstream. I checked it the other day, during peak time , only 11mbits~ was used.

Re: 1GB Cap Letter!!!!
 

this is true... but if Earwig's area is then i feel sorry for the other people! i haven't checked tbh... i only look if people report specific problems to me.

MB

Re: 1GB Cap Letter!!!!
 

td Yours is a very recently resegmented uBR with very few customers on it now and isn't representative. There are a number of areas, increasing regularly :angel: which aren't contended heavily though thanks to reseg programs pre the speed upgrade :)

Re: 1GB Cap Letter!!!!
 

True, forgot NTL arent quite even across the playing field...mainly as mine has been ok lately.

Re: 1GB Cap Letter!!!!
 

thanks - I have to say my connection has been very 'snappy' lately, I won't complain when that improves ;)

Re: 1GB Cap Letter!!!!
 

Possibly due to NTL disabling port 80 proxies...finally!

http://www.proxyinfo.co.uk/check.php - If you see your ip, its a direct connection. If not, unlucky.

Having said that, I find the Netapps caches to be very good and snappy.

http://homepage.ntlworld.com/robin.d...cache.html#ntl has a list of those that are the old inktomi and those that are NetApps.

Re: 1GB Cap Letter!!!!
 

What monitoring software/site is it that allows you to see how many users and how much bandwidth is being used at any one time?

Re: 1GB Cap Letter!!!!
 

Software that ntl has... not something that you can buy or download ;)

EDIT: and :welcome: to the site! :wavey:

Re: 1GB Cap Letter!!!!
 

Good point... I didnt think of it like that. :dunce:

Re: 1GB Cap Letter!!!!
 

Is the 1GB cap enforced regardless of circumstance, or do they only warn someone if the area has reached it's bandwidth limit?

Re: 1GB Cap Letter!!!!
 

No....if your downloading reaches a point where it causes any concern, they will write to you in the first instance asking you to reduce it.

You won't get such a letter just for hitting 1gb once or twice, it's obvious patterns of consistently excessive useage they are looking for. In most cases this turns out to be people running businesses from home, I've had to deal with a couple myself.

Re: 1GB Cap Letter!!!!
 

I believe officially it is over 1gig per day on 3 days in any 14 day period :)

Re: 1GB Cap Letter!!!!
 

So can anyone explain why I'm currently paying for what works out as 2.5 hours of downloading on my 1Mbit line?? I'm sorry if this is something you've gone over 100 times before, but having just come back from a Telewest area with no limits, faster lines and better service I kinda feel I've been screwed...

Re: 1GB Cap Letter!!!!
 

download whatever you want. it is after all not a cap, but a guideline. Just keep downloading and see how long it is until you get a letter... i am betting it will be a long time. And also i haven't heard of more action than a letter being sent to anyone.

MB

Re: 1GB Cap Letter!!!!
 

It should be remembered that ntl is curently focused in a HUGE way on customer numbers. They are unlikely to start throwing customers off left right and centre. In my department, we work on the view that every customer lost is another that has to be gained....just to stand still.

So I reckon that the feared 'mass evictions' are unlikely to happen. You might get the odd few, i don't know, but I am unaware of anyone being thrown off as yet.

The purpose of the letters, I believe, is to try to work with the customer to manage excessive useage to protect the quality of service for others, not to sling them off the service.

The above, of course, is my own personal opinion. Don't quote me in the courtroom!

Re: 1GB Cap Letter!!!!
 

Most interesting to note that ntl are waking up to the simple business concept that it's easier to retain customers than win new ones. Great news.

One day the message may get through to the powers that be that the concept of the cap, as it is written in black and white, despite some arguing till they are blue in the face that it is a "guideline", will be sufficient to alienate some customers. Bottom line is the way it is written into the AUP, however ntl might today wish it to be interpreted, tommorrow it can be rigidly applied. If signing for a new service today, would you, for similar money, choose a capped or uncapped service? I know where I would go.

Re: 1GB Cap Letter!!!!
 

Does that count off peak traffic too? (11pm - 8am)

Re: 1GB Cap Letter!!!!
 

yes

Re: 1GB Cap Letter!!!!
 

Damn, I would have thought NTL would not care about off-peak useage.

Re: 1GB Cap Letter!!!!
 

Would I pay the same money for an uncapped service? yes I would, but then NTL would finally come out from the woodwork and say "Hey! our service is uncapped."

Until they are willing to take somebody to court, a test case, which may benefit us all, just carry on doing what you're doing.

Re: 1GB Cap Letter!!!!
 

Hate to break this to you but they don't need to take anyone to court, ntl aren't obliged to provide anyone with any services you know and can cease providing high speed internet services at their discretion subject to contract, and all contracts now and have for some time had provisions in them that say people can be terminated for excess usage amongst other reasons.

Entering this debate as that post is ridiculous - what next? Take ntl to court for refusing to provide 10Mbit cable for £5 a year? Right - out!

Re: 1GB Cap Letter!!!!
 

I thought that you entered a contract with them to supply services, therefore if any party breaks the contract the other party may go to court for recompense.

If the contract terms agreed when the contract was entered are not fully met.
For instance unfair conditions CAPPED service?

Re: 1GB Cap Letter!!!!
 

Not an issue - all subscribers now agreed to conditions of service by not cancelling, there is nothing demonstrably unfair about them, and no-one is going to be taken to court by ntl for downloading too much.

In any case I wasn't going into this was mentioning a post relating to ntl taking people to court for downloading too much - your legal points are nonsense and anticap completely failed to persue the legal angle while it may have relevant (though in my opinion it wasn't persued because they knew the legal threats were nonsense), it now isn't, so tough to be honest, get over it :angel: go to the pub or something ;)

Re: 1GB Cap Letter!!!!
 

Personally, I don't see why ntl couldn't keep up with Telewest in terms of upgrading their network capacity so that the caps would be unnecessary

Re: 1GB Cap Letter!!!!
 

There are a couple of possible answers to this:

First, in the last couple of years they became one of the largest defaulters on a loan in history. The bond holders took control, and are demanding a good return. This means little or no money for expansion. The problem NTL have is that if the Bond holders don't get what they want, they may call for the money back. If this happens, NTL will be (to put it bluntly) buggered, if not bankrupt.

Second: As far as I understand it, in certain areas, the Network is more than capable of coping uncapped, and providing the same speeds as Telewest. It's just that in other areas, the network is busier anyway so will not cope as well.

I suspect Telewest have this problem in certain areas as well, but are busy pushing the higher speeds of the network, so are less likely to admit it doesn't cope.

Having said that, I can only speculate that the main reason for the cap was that in certain areas, where a lot of people are running p2p apps such as Shareaza 24 hours a day, the network can be slowed down quite severely by these apps.

Re: 1GB Cap Letter!!!!
 

I imagine Telewest's banks etc. couldn't see why Telewest couldn't keep up with ntl financially and complete debt swap etc earlier, but that's another story.

Re: 1GB Cap Letter!!!!
 

Affraid I have to agree, I signed a contract for unlimited, that is what it is to me as far as I am concerned.
There is now a strong definition in the BB market now, sadly for NTL I signed my contract before they changed it.
If I wanted to download oodles, thats up to me, if they want to come heavy over it fair enough, we will see what the courts say, and I don't want someone telling me that NTL will not do it, so what is the problem then?
A contract is a contract, if they want to change that contract they can write to me in person asking me if I accept the terms and conditions, if they do not? tough luck, I will just carry on doing what I have been in the past.

Re: 1GB Cap Letter!!!!
 

Unfortunately, that was a fixed term contract (1 year). NTL would probably argue that you are free to leave NTL if you disagree with the changes, and I think (if I understand the Distance Selling laws correctly) the court would find in favour of NTL. As I understand it, any company that sells you a product or service with a rolling contract is free to change the terms and conditions of that contract as long as they allow you to cancel it, and as long as they give reasonable notice (and lets face it, NTL started sending letters out a year after the news about the cap broke).

Re: 1GB Cap Letter!!!!
 

Well..I think the cap is very fair in terms of bt's stupid cap (not much point of having bb with that). I just feel that its just there to lay down a rule so that if somebody is using the service to excess then they have a term they can use to support their argument, otherwise it is also there to scare people like yourselves complaining. Isnt the letter sent out at 1gb per day for seven consecutive days in any give 14 day period? I may just be thinking of something else if that wrong, but still Id find it hard to understand why somebody is going to be downloading that much, unless they are, as said before, some kind of warez monkey. And...how are you going to fit all that amount on your hard drive over time?

I doubt there is much of a good reason for a residential connection to be downloading excessively like that. Unless you are creating an archive of things, i doubt you need to download so much so often and use the stuff you are downloading.

Re: 1GB Cap Letter!!!!
 

They may be using the connection for streaming media. I prefer to watch the TV or listen to the radio myself. :)

Re: 1GB Cap Letter!!!!
 

Hehe, I sucked up loads of bandwith, wheyyy over a gig a day. Not one letter come through yet.

Probably because theres two people on my area that have broadband, im not sure -shrugs-

Re: 1GB Cap Letter!!!!
 

hmm... just seen an aol advert, and they seems very keen on advertising that their broadband service was completely uncapped and therefore truly unlimited.

same that ntl lost this good selling point.

Re: 1GB Cap Letter!!!!
 

Well, until the court order comes through the door, or the letter offering me to cancel, I will just carry on, thats what I am paying my hard earned dosh for.
By the way, it isn't very hard to go over your limit, 1mb in my opinion is poo poo.

Re: 1GB Cap Letter!!!!
 

Constant stream of users inwards seems to suggest that with or without this selling point the uptake is ticking along nicely.

If anything AOL are redressing a balance on their service, your traditional AOL user isn't particularly bandwidth hungry and perhaps they have some room there for some more hungry users.

Attracting heavy users intentionally is certainly an interesting policy, however as far as ADSL services go there is plenty of similarly priced and unlimited competition there for AOL, as far as AOL over cable goes they pay ntl anyway so I don't think ntl will be crying too much over it all.

In my opinion usage restrictions are an important part of maintaining balance in a shared bandwidth environment, where there's room for flexibility all good however the ability to restrict insane usage should be there and should be exercised where appropriate.

Re: 1GB Cap Letter!!!!
 

Don't know if I was half asleep still when I turned the tv on this morning, but apparently, some geezers had transferred 4gb of information in a second!

So by NTL rules, nearly a weeks usage would be gone by the time you blink your eye, or click your mouse even!

Re: 1GB Cap Letter!!!!
 

Yup i saw that, thought it was pretty good for AOL. Putting NTL and a few others to shame.

Re: 1GB Cap Letter!!!!
 

Well on my 1MB connection I go over the 1GB almost everyday nothing yet, maybe no one around here has BB except me. full spped I can get nearly 2GB in 2 hrs.

Re: 1GB Cap Letter!!!!
 

Do pass over your cm configuration file, Im sure i'd like to upload it to mine ;)

Re: 1GB Cap Letter!!!!
 

So AOL users on cable modems are uncapped in respect of bandwidth yet NTL users are capped. It proves that NTL capped its own users to allow un capped use for AOL.

Re: 1GB Cap Letter!!!!
 

Except AOL have started specifying that you do need a BT line..

Re: 1GB Cap Letter!!!!
 

AOL Gold supplied via NTL cable doesn't need a telephone line at all.

Whilst AOL via NTL cable does not have a cap or suggested usage level it's T&Cs have a clause by which they could remove many abusers of the system.

Re: 1GB Cap Letter!!!!
 

Literally all AOL users I know (6 of them) are very light users of the internet. Most heavy users wont touch AOL. Overall, it balances out, so I imagine that clause wont get used much :)

Re: 1GB Cap Letter!!!!
 

Course it does, so long as you ignore that AUP change happened well over a year ago and only now are AOL advertising their unlimited service.

You really paid no attention to the rest of what I said regarding AOL users being traditionally relatively light users as most leech meisters take other packages from other ISPs, due in part to AOL's reputation.

You have no idea how hard ntl are working to make sure the speed increase goes smoothly and well, how much is being spent installing extra capacity, and how much extra capacity is going in.

I'd suggest you sort those facts out before making a sweeping statement with no basis at all in fact. NTL own the NTL network, AOL use it as it gives access to extra subscribers and new markets, end of story. Your so-called proof holds as much water as an overstretched sieve.

Don't suppose you're going to accuse BT of 'capping' their BTBroadband users at 1GB/day to make room for Zen, Eclipse, Plusnet, Nildram, and indeed AOL to offer unlimited packages are you? No? Then kindly think before making those statements, I have less and less time for rants like this as I spend more time working and less at home, therefore less time to spend on forums like this answering requests for help rather than debunking those for whom the service will never ever be right and a hole must be found somewhere, even if it takes the most monumental leap of imagination.

Re: 1GB Cap Letter!!!!
 

AOL pay for their connectivity to the ntl network wholesale, and thus can do whatever they like regarding caps, since they pay for it.

It's a ground-breaking, forward thinking deal.

Re: 1GB Cap Letter!!!!
 

It's a fairly standard deal if you're honest about it, BT have been doing wholesale for a while, Energis supply everything to Freeserve/Wanadoo, AOL take a feed from ntl. Nothing too arcane - they pay their money to their wholesale supplier and do what they want with the product they've paid for, simple as.

Re: 1GB Cap Letter!!!!
 

AOL radio adverts round here are saying "BT line required". Also they're slightly mything the 'no limits' aspect of their broadband, as if most people are likely to hit them anyway.

As someone said, heavy users avoid AOL anyway, because of their proprietary software, strict controls and consequent higher latency.

th'eng is talking rubbish about ntl capping to make way for AOL - I've seen the relative numbers of customers on ntl and AOL in the same area and believe me it's a big difference.

Re: 1GB Cap Letter!!!!
 

I would say its blatantly wrong of NTL to ask us to moderate our usage yet allow another company to tap in unlimited, what will people do about it? probably f56k all.

Re: 1GB Cap Letter!!!!
 

Its quite true but just shows how you can get an umlimited cable modem service in an NTL area move to AOL .
The point of the CAP was to make room on the network for AOL to use it. Because NTL had no money at the time, AOL was offering NTL loadsa money to use the network. But capacity was down with no money to spend upgrading it at the time .
So how did NTL gets loadsa bandwidth back cap its own users, was even caught on tape with the Kingsley Goodland interview.

Not to improve the NTL customer experience .

Thats my view and the view of other customers at the time

BTW sorry for not geting back sooner slight :Sun: stroke at Mo :D .

Re: 1GB Cap Letter!!!!
 

To be honest, do you think NTL users have modified their usage because of the "cap"? Most users do not even know about it and the ones that do are probably still using the same with a few using even more than before just to show them who's boss.

Re: 1GB Cap Letter!!!!
 

I see no reason to change my habits, until I hear from on high.

I am more likely to do something if my bowel habits change, maybe consult a doctor for the old finger test?

Re: 1GB Cap Letter!!!!
 

Bzzt! Today's wrong end of the stick award goes to...

You suggest the cap was introduced to 'make room' for AOL users, so you accept that by reducing the abuse of the network by heavy downloaders you create more space. Point 1.

There are many more ntl users than AOL users. Therefore the vast majority of the people to benefit from the reduction in abuse of the network are ntl customers. Point 2.

Put the two together and it follows from th'eng's argument that ntl's introduction of the cap has benefited *ntl customers* more than AOL ones.

There is noticably less congestion on the network, measured by people's complaints. Back in December it was the dominant complaint.

Re: 1GB Cap Letter!!!!
 

You know i have my views on this, and do not think on the cap we will ever agree.
Take on board yours and justanothernoobs views. However i my opinion it is a two tier service one for faithfull NTL customers who stuck with the company through hard times keeping paying for the service so NTL had revenue.
And one for AOL who paid lots of wedge at one time.
I understand the bandwidth problems was there with all the problems, undercapacity etc .
And have stuck with NTL because its improved. Its the CAP that needs bringing up to date.:Peaceman:

Re: 1GB Cap Letter!!!!
 

How much do you download a day then ?

Re: 1GB Cap Letter!!!!
 

How do you know the terms of the deal?

Check out this thread:

http://www.cableforum.co.uk/board/sh...ad.php?t=14112

Seems in comparison to the largest competitor ntl's scheme is pretty up to date...

Re: 1GB Cap Letter!!!!
 

Can honestly say am probably within the limit most times otherwise someone woyuld have contacted me :D .

Re: 1GB Cap Letter!!!!
 

You keep forgeting find out more than i should know .
Its my mystic powers could even give you the cost per AOL consumer within 20p.

The estimated profit per AOL customer over a 18 month period.
Projected take up on NTL network of AOL subcribers
But do not think we should share that on this forum. Unless you wish to do so on this forum.

Also that the cost of installation is borne by AOL and NTL can upsell there TV services to AOL consumers therefore increasing market penetration with AOL customers

Re: 1GB Cap Letter!!!!
 

Quite impressed actually, especially as:

1 off payment then? In that case whoever came up with AOL's bill has mystic powers to as:

So there was a one off big payment, but you know the cost per AOL consumer within 20p and estimated profit per consumer.

If one off payment that suggests no-one would be able to give cost per user as it'd change with each and every user to join as initial fixed costs are spread out across a wider user base.

Sounds like you're saying both a one off fee and an ongoing fee runs, care to express which you think it is? Or both maybe?

Sounds like you may have been spun a yarn or two at some point - the fact you take such an interest in your Internet Service Provider is scary, think you may not be as close to the 'inner circle' as you'd like to think you are?

Re: 1GB Cap Letter!!!!
 

OK, you may know more than me about the deal (that is not difficult as I only know what has been published) , but surely any extra money coming into NTL could be good (spent on Network upgrades etc)? I doubt that AOL access would be a major selling point for NTL DTV though, as I cannot see people going for NTL purely because they offer AOL (AOL is also available through ADSL, and most people already have a BT line), unless ADSL is not available in an area.

But, as I said, more money for NTL is good provided they spend it on expanding/upgrading the network.

Re: 1GB Cap Letter!!!!
 

What is to say that NTL are not getting a monthly payment in addition to the one off payment they took? not beyond the realms of possiblity imo.

But not being on the inside, I could'nt say it's the case.
Just paints pictures of brown envelopes to me :D

Re: 1GB Cap Letter!!!!
 

Errrm I daily download massive files from friends Ftp's online of games to test out and large dvd-camcorder files of 2gb :erm:

No letter....ahh well

Thats a good thing right or do i have a hit man outside my door :shocked:

Re: 1GB Cap Letter!!!!
 

Just remember to keep the curtains closed!

Re: 1GB Cap Letter!!!!
 

ditto.
1 GB a day isn't good.
I am not a "heavy user" but these caps are stupid.
Make it something likr 5GB a day or something if they want to stop "heavy users" and not general users.

Re: 1GB Cap Letter!!!!
 

If you were to get such a letter, then you would be, and it would at that point be in the best interests of the company and the majority of its broadband customers that you left the service.

Sorry, but that's the reality of the situation. The cap isn't decided upon arbitarily, it's designed to reflect both the capacity of the network and the profitability of a customer using it.

Re: 1GB Cap Letter!!!!
 

ntl will be issuing software later this year that will help cable customers measure their bandwidth. Then they will start to enforce their usage policy.

More infromation can be found here
__________________

5GB per day???

C'mon, how good do you really think ntl's network is?

I struggled to exceed 3GB in a month, playing online games, VPN'ing to my office network, streaming radio and small downloads. If somebody needs more than 1GB per day for a residential service, I'd be very suspicious.

Re: 1GB Cap Letter!!!!
 

5GB a day? How much do you need?

I never touch 500MB per day! :erm:

Re: 1GB Cap Letter!!!!
 

LOL, I'm saying nowt :rolleyes:

Re: 1GB Cap Letter!!!!
 

I can end up with the odd heavy day but Ignitioin has assured me I am not a heavy user so I am not worried yet there is times like the other day we had to download a linux distro again as some arrived corrupted so instead of 4 downloads it was 6 all around 600mb. :O